Client Advisor - Cortina d'Ampezzo

Moncler S.P.A.; Cortina d'Ampezzo; In loco; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Commission scheme

Descrizione del lavoro

Moncler S.P.A. in Cortina is seeking a Full-Time Client Advisor to join our boutique team. You will embody the brand’s values, deliver exceptional client experiences, and guide each client through Moncler’s heritage and collections.

You will work with the team to maintain service standards, stock control, and inventory, while building long-term relationships and contributing to store goals.

Competenze

• 2-5 years of experience in sales roles, ideally in luxury fashion or retail.
• International mindset and ability to work with a diverse clientele.
• Passion for retail, strong client orientation and commercial focus.
• Excellent understanding of the luxury market and product sensitivity.
• Outstanding interpersonal and communication skills, fluent in Italian and English.

Mansioni

• Deliver an exceptional and personalized client experience, building long-lasting relationships through clienteling and after-sales activities.
• Achieve and exceed individual sales targets, contributing to store performance.
• Support implementation and maintenance of visual merchandising standards, stock replenishment and inventory coordination.
• Contribute to inventory preparation and execution of stock activities.
• Collaborate with colleagues with positive energy and team spirit.

Conoscenze

Sales experience

Clienteling

Interpersonal skills

Italian language

English language

Descrizione del lavoro

Overview

Moncler is currently looking for a Full-Time Client Advisor to join the team of our boutique in Cortina.

As a Client Advisor, you will embody the brand’s values through professional presence, refined communication style and a passion for delivering exceptional client experiences. You will guide each client through Moncler’s heritage and collections, developing a deep understanding of their needs and building long-term, sustainable relationships.

Working together with the boutique team, you will contribute to both individual and collective performance, ensuring the highest standards of service and operational excellence.

Your Impact

• Deliver an exceptional and personalized client experience, building long-lasting relationships through effective clienteling and after-sales activities while creating a warm and welcoming environment.


• Achieve and exceed individual sales targets, contributing actively to the overall store performance.


• Support the implementation and maintenance of Moncler's visual merchandising standards, ensuring product replenishment and effective stock management in collaboration with the Visual Merchandising team.


• Actively contribute to the preparation and execution of inventory activities.


• Collaborate effectively with colleagues, bringing positive energy, enthusiasm, and a strong team spirit.

Qualifications

• 2-5 years of experience in sales roles; experience within structured luxury fashion or retail companies is considered a strong advantage.


• International mindset and ability to work effectively with a diverse and international clientele.


• Passion for retail, strong client orientation, and a commercially driven mindset.


• Excellent understanding of the luxury market and strong product sensitivity.


• Outstanding interpersonal and communication skills.


• Fluency in Italian and English is required; proficiency in any additional language will be considered a plus.

Compensation & Benefits

• Employment under the CCNL Tessile collective agreement.


• Gross annual salary range: €24,000–€30,000, depending on relevant experience, skills, and internal equity considerations.


• Competitive sales commission scheme linked to individual and store performance.


• Meal vouchers provided for each worked day.


• The company does not provide accommodation.

\"Moncler is an Equal Opportunity Employer. We do not discriminate on the basis of ethnicity, skin color, religion, marital status, age, nationality, ancestry, disability, neurodiversity, medical condition, gender, gender identity or expression, or sexual orientation. We celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive.\"