Client Advisor - Milano Galleria

Moncler; Turbigo; In loco; EUR 20.664 - 34.440; Part-time

Descrizione del lavoro

Moncler is looking for a 32h Part-Time Client Advisor for its boutique in Milan Galleria Vittorio Emanuele II. The ideal candidate will ensure a unique client experience, achieve excellent selling performances, and maintain the company's visual standards. Candidates should possess sales experience, strong interpersonal skills, and a passion for retail. Fluency in English is required, and proficiency in another language is a plus. Join Moncler for an inclusive environment committed to diversity.

Competenze

• Previous experience in sales roles; experience in structured Fashion Luxury/Retail Companies is a plus.
• Passionate about Retail and client-oriented with a commercial mindset.
• Willingness to evolve in the organization; willingness to relocate is a plus.

Mansioni

• Ensure a unique client experience, creating long-lasting relationships.
• Achieve excellent selling performances and results.
• Collaborate effectively with the team, providing energy and motivation.

Conoscenze

Sales experience

Interpersonal skills

Client orientation

Commercial mindset

Fluency in English

Descrizione del lavoro

Overview

Moncler Group is specialized in luxury clothing and accessories. We are a Group characterized by experientiality, inclusiveness, sense of belonging to a community and contamination of different meanings and worlds. Our goal is that Moncler’s social channels not only communicate our identity or our products, but that they move to meet the interests, tastes and emotions of our community and beyond.

We are looking for a 32h Part‑Time Client Advisor to complete the team of our boutique in Milano Galleria Vittorio Emanuele II.

The Client Advisor, with impeccable presentation and natural elegance, will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long‑lasting relationship. The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.

Your Impact

• Ensures an unique client experience, creating a long lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
• Achieves excellent selling performances and results;
• Implements and maintains Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management;
• Active cooperates during preparation and execution of inventories;
• Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.

Qualification

• Previous experience in sales roles; experience in structured Fashion Luxury/Retail Companies is a plus;
• Previous international experience both in professional and non‑professional contexts;
• Passionate about Retail, Client oriented and with commercial mindset;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong interpersonal skills;
• Willingness to evolve in the organisation, willingness to relocate is a plus;
• Fluency in English, proficiency in another language is considered as a plus.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.