Client Advisor Intern - Verona Boutique

DOLCE&GABBANA; Verona; On-site; EUR 6,700 - 11,000; Full time

Benefits offered by this job

Employee discount

Job summary

Dolce&Gabbana in Verona is seeking a Client Advisor Intern to support the boutique team on Via Spinetti 29. You will engage with clients, present collections, and contribute to a prestigious luxury shopping experience in one of the world’s iconic luxury streets.

You'll learn from senior staff, assist with sales, merchandising and client events, and help maintain brand standards and exceptional service for a diverse international clientele.

Qualifications

• Previous experience in luxury retail or fashion retail, in client-facing roles.
• Strong passion for luxury fashion and excellence in customer service.
• Fluency in Italian and English is required; additional languages are considered a strong plus.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele.
• Goal-oriented mindset with a commercial attitude and ability to achieve sales targets.
• Knowledge of the luxury fashion industry, trends and customer expectations.
• Attention to detail.
• Team-oriented attitude and strong collaboration skills.
• Flexibility and availability to work schedules compatible with retail operations, including weekends and holidays.

Responsibilities

• Welcome and assist clients, helping build positive relationships and a pleasant shopping experience.
• Present Ready-To-Wear collections, provide basic product information, styling suggestions, and support fittings.
• Assist the sales team in achieving daily and seasonal sales objectives through active selling and team support.
• Deliver high-quality, personalized service aligned with brand luxury standards.
• Maintain boutique visual standards, support merchandising, and keep the store environment tidy and brand-aligned.
• Support day-to-day boutique operations, including stock organization, replenishment, and inventory basics.
• Assist with store events and client engagement initiatives to enhance brand image during high season.

Skills

Luxury retail experience

Customer service excellence

Fluent Italian & English

Communication skills

Sales target focus

Brand knowledge (luxury fashion)

Attention to detail

Team collaboration

Flexible weekend availability

Tools

POS system

Job description

About Us

Dolce&Gabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products.

Client Advisor Intern (m/f/d)

Location: Verona, Via Spinetti 29

About Us

Dolce&Gabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products. The Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development.

Job Description

The selected candidate will be part of Via Spinetti 29 boutique team, operating in one of the most iconic and prestigious luxury shopping streets in the world. Within this exceptional Verona location, the role is responsible for delivering an outstanding luxury shopping experience, building and maintaining long-term client relationships, achieving sales targets, and ensuring the highest standards of customer service and brand representation.

Key Responsibilities

• Support the team in welcoming and assisting clients, helping to build the positive relazionships and ensure a pleasant and engaging shopping experience for both new and returning customers.


• Learn and assist in presenting Ready-To-Wear collections, providing basic product information, styling suggestions and support during fittings under the guidance of senior team members.


• Assist the sales team in achieving daily and seasonal sales obectives by actively participating in the selling process and supporting team activities in the seasonal Verona Boutique.


• Contribute to delivering a high-quality and personalized service aligned with brand's luxury standards, ensuring clients feel valued and well assisted at all times.


• Collaborate with the team in maintaining the boutique's visual standards, supporting merchandising activities and keeping the store enviroment tidy, welcoming and aligned with brand guidelins.


• Assist with day-to-day boutique operations, including stock organization, replenishment, inventory support and basic point of sale activities.


• Support stpre events and client engagment initiatives, contributing to a positive brand image and gaining exposure to luxury retail dynamics during the high season.

Requirements

• Previous experience in luxury retail or fashion retail, in client-facing roles.


• Strong passion for luxury fashion and excellence in customer service.


• Fluency in Italian and English is required; additional languages are considered a strong plus.


• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele.


• Goal-oriented mindset with a commercial attitude and ability to achieve sales targets.


• Knowledge of the luxury fashion industry, trends and customer expectations.


• Attention to detail.


• Team-oriented attitude and strong collaboration skills.


• Flexibility and availability to work schedules compatible with retail operations, including weekends and holidays.

Offer

Contract type: Internship

Working hours: Full-time

Work mode: On-site

Applicable Collective Agreement (CCNL): N/A

Equal opportunities and non-discrimination

The selection process is open to candidates of any gender, age, origin, orientation or background, in full compliance with the principles of equal opportunities, non-discrimination and pay transparency.