Client Advisor - Taormina

Dolce & Gabbana S.r.l.; Taormina; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Sales commissions

Job summary

Dolce & Gabbana S.r.l. in Taormina is seeking a passionate luxury retail professional to join the Piazza IX Aprile boutique team.

You will deliver an outstanding client experience, build lasting relationships with local and international customers, and represent the brand with elegance. You will provide product guidance on Ready-to-Wear, contribute to boutique sales targets, assist in stock and visual merchandising, and participate in events.

Qualifications

• Luxury retail experience in client-facing roles.
• Excellent customer service and communication skills.
• Fluent in Italian and English; additional languages a plus.
• Strong commercial mindset and ability to meet sales targets.

Responsibilities

• Deliver a personalized luxury shopping experience to clients.
• Build relationships with local and international clients.
• Provide expert knowledge on Ready-to-Wear collection.
• Support boutique presentation and stock replenishment.
• Process sales transactions accurately and professionally.
• Collaborate with the boutique team to achieve sales targets.
• Participate in store events to boost brand visibility.
• Assist in daily operations and merchandising adherence.

Skills

Italian fluency

English fluency

Customer service

Sales targets

Job description

Dolce&Gabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products.

The selected candidate will be part of the Piazza IX Aprile boutique team, operating in one of the most iconic and prestigious luxury shopping streets in the world.

Within this exceptional Sicilian location, the role is responsible for delivering an outstanding luxury shopping experience, building and maintaining long‑term client relationships, achieving sales targets, and ensuring the highest standards of customer service and brand representation.

Key responsibilities

• Deliver a personalized and exceptional customer experience, consistently embodying the brand’s values and service standards.
• Develop and maintain strong relationships with local and international clients, anticipating their needs and fostering long‑term loyalty.
• Provide expert knowledge on the Ready‑to‑Wear collection, offering tailored styling advice and product guidance.
• Contribute to the achievement of individual and boutique sales targets through proactive client engagement.
• Support visual merchandising activities and ensure the boutique presentation is always aligned with brand standards.
• Assist in stock management operations, ensuring product availability and supporting replenishment activities.
• Manage sales transactions accurately and professionally, ensuring a seamless client experience at the point of sale.
• Collaborate closely with the boutique team to support daily operations and commercial objectives.
• Participate in store events and promotional activities to enhance client engagement and brand visibility.

Requirements

• Previous experience in luxury retail or fashion retail, in client‑facing roles.
• Strong passion for luxury fashion and excellence in customer service.
• Fluency in Italian and English is required; additional languages are considered a strong plus.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele.
• Goal‑oriented mindset with a strong commercial attitude and ability to achieve sales targets.
• Strong knowledge of the luxury fashion industry, trends and customer expectations.
• Attention to detail and understanding of visual merchandising principles.
• Team‑oriented attitude and strong collaboration skills.
• Flexibility and availability to work schedules compatible with retail operations, including weekends and holidays.

Offer

Working hours:Full-time

Indicative salary range: Gross Annual Salary between €28,000 and €32,000 + sales commissions

Equal opportunities and non-discrimination

The selection process is open to candidates of any gender, age, origin, orientation or background, in full compliance with the principles of equal opportunities, non-discrimination and pay transparency.