Carrier Sales & Logistics Dispatcher - Dayshift

Rapido Solutions Group; Roma; On-site; EUR 6,800 - 9,300; Full time

Benefits offered by this job

Grocery vouchers

Punctuality bonus

Savings fund

Evening/weekend bonuses

Job summary

Rapido Solutions Group is hiring a Freight Dispatch specialist in Guadalajara to source carriers, negotiate rates, and dispatch vehicle transportation orders. You will ensure end-to-end visibility from pickup to delivery and support carrier relationships across the Montway network.

The role requires outbound calling, strong English communication, and proficiency with CRM tools to keep accurate records. A dynamic, growth-focused environment offers real career opportunities.

Qualifications

• Experience in freight dispatch or related customer-facing roles.
• Comfortable making outbound calls and negotiating with U.S. carriers during U.S. business hours.
• Professional English communication and strong computer skills across systems.

Responsibilities

• Dispatch freight: contact haulers, negotiate rates, verify equipment, dispatch loads.
• Source carriers, onboard, discuss quick-pay terms and lane opportunities.
• Verify orders: confirm operability, availability, and site access with locations.
• Maintain shipment visibility and real-time updates in CRM/Salesforce.
• Support carriers: resolve readiness issues and COI/claims questions; escalate when needed.
• Manage aging orders, audit history, and mitigation for late shipments.
• Maintain accurate assignments and milestones across systems.

Skills

Carrier sourcing

Negotiation

Transport knowledge

Execution & prioritization

Customer service

CRM data entry

Analytical judgement

Tools

Salesforce

Mondrian

Super Dispatch

Load boards

Job description

Rapido Solutions Group is hiring a Freight Dispatch specialist in Guadalajara to source carriers, negotiate rates, and dispatch vehicle transportation orders. You will ensure end-to-end visibility from pickup to delivery and support carrier relationships across the Montway network.

The role requires outbound calling, strong English communication, and proficiency with CRM tools to keep accurate records. A dynamic, growth-focused environment offers real career opportunities.