Carrier Sales | Logistics | Dayshift

Rapido Solutions Group; Roma; On-site; EUR 6,800 - 9,300; Full time

Benefits offered by this job

Grocery vouchers

Punctuality bonus

Savings fund

Evening/weekend bonuses

Job summary

Rapido Solutions Group is hiring a Freight Dispatch specialist in Guadalajara to source carriers, negotiate rates, and dispatch vehicle transportation orders. You will ensure end-to-end visibility from pickup to delivery and support carrier relationships across the Montway network.

The role requires outbound calling, strong English communication, and proficiency with CRM tools to keep accurate records. A dynamic, growth-focused environment offers real career opportunities.

Qualifications

• Experience in freight dispatch or related customer-facing roles.
• Comfortable making outbound calls and negotiating with U.S. carriers during U.S. business hours.
• Professional English communication and strong computer skills across systems.

Responsibilities

• Dispatch freight: contact haulers, negotiate rates, verify equipment, dispatch loads.
• Source carriers, onboard, discuss quick-pay terms and lane opportunities.
• Verify orders: confirm operability, availability, and site access with locations.
• Maintain shipment visibility and real-time updates in CRM/Salesforce.
• Support carriers: resolve readiness issues and COI/claims questions; escalate when needed.
• Manage aging orders, audit history, and mitigation for late shipments.
• Maintain accurate assignments and milestones across systems.

Skills

Carrier sourcing

Negotiation

Transport knowledge

Execution & prioritization

Customer service

CRM data entry

Analytical judgement

Tools

Salesforce

Mondrian

Super Dispatch

Load boards

Job description

At Rapido Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.

Location: Guadalajara Schedule: Monday to Friday 06:00-15:00

English Level: B2 Intermediate

Salary: $15,000 MXN / month

Additional Benefits

• $1,000 MXN grocery vouchers
• $500 MXN punctuality bonus
• 4% Savings Fund
• Extra shift bonuses for evenings or weekends

Position Summary

Source qualified carrier capacity, negotiate competitive rates, and directly dispatch vehicle transportation orders. Maintain accurate shipment visibility from pickup through delivery, support carrier relationships, and help expand the Montway carrier network.

Key Responsibilities

• Dispatch: Identify and contact suitable haulers, negotiate rates, verify carrier equipment and qualifications, and dispatch single vehicles and full loads.
• Carrier sourcing and onboarding: Expand the Montway Network using Mondrian, internal databases, and load boards; communicate quick-pay terms, lane opportunities, and platform benefits; collect required documentation during outreach.
• Order verification: Confirm vehicle operability (OP/INOP), key availability, and pickup-site access with pickup locations when required by the account.
• Shipment visibility: Contact carriers daily on active orders; document status and milestones in Salesforce in real time; communicate exceptions to account teams the same day.
• Carrier support: Resolve vehicle readiness, inoperable unit, bill of lading (BOL), claims, and certificate of insurance (COI) questions; escalation issues when needed.
• Aging inventory: Review Day 5 orders, audit order history, develop mitigation plans, and follow through on delayed shipments.
• Record accuracy: Keep assignments, carrier communications, order status, and transportation milestones complete and current in Salesforce.

Required Skills

• Carrier sourcing and negotiation: Confident outbound calling, persuasive communication, rate negotiation, and relationship building.
• Transportation knowledge: Understanding of vehicle transport, carrier qualifications, equipment types, pickup and delivery processes, and shipping documentation.
• Execution and prioritization: Ability to manage multiple active shipments, identify exceptions early, solve problems, and meet deadlines.
• Customer and carrier service: Professional communication, active listening, conflict resolution, and timely escalation.
• Systems and documentation: Accurate, real-time CRM/TMS data entry; ability to use Salesforce, carrier databases, and load boards.
• Analytical judgment: Assess carrier options, transportation rates, order history, and recovery plans while protecting service and margin.

Qualifications

• Experience in freight dispatch, freight brokerage, carrier sales, transportation logistics, or a related customer-facing operations role preferred.
• Comfortable making frequent outbound calls, negotiating with U.S. carriers, and working U.S. business hours.
• Professional English communication skills; strong computer proficiency and ability to maintain accurate records across multiple systems.

Preferred

• Prior auto hauler experience is a plus.
• Automotive logistics experience; familiarity with Salesforce, Mondrian, Super Dispatch, or load boards; experience sourcing and onboarding U.S. vehicle carriers.
• Performance measures and numerical targets are maintained in a separate KPI document.

Aviso de privacidad: (I). Responsable de la protección de sus datos personales. La empresa denominada FIP SOLUTIONS GROUP S. DE R.L. DE C.V. con domicilio en Avenida Naciones Unidas 6780 int 402, Loma Real, Zapopan, Jalisco, será la Responsable y por ende, quien dará tratamiento a sus datos personales. (II). Finalidades del tratamiento de sus datos personales. Se recaba, utiliza, almacena o transfiere sus datos personales, con las finalidades siguientes: proceso de reclutamiento y selección de Rapido Solutions Group a efectos de ajustar su idoneidad para ocupar determinada vacante, para la ejecución de ejercicios, pruebas y actividades de evaluación en general, envío de información de los candidatos a los clientes internos y externos relacionados con el proceso de reclutamiento y selección, resguardo de la información de los candidatos para oportunidades laborales futuras, registro en bases de datos internas para control y análisis de datos del área de reclutamiento y selección, Asimismo, una vez que el candidato pasa a ser empleado, para el cumplimiento de obligaciones legales inherentes a la relación existente con Rápido Solutions Group, se resguarda la información con fines estadísticos y de control en las plataformas y software de administración de personal y en cuanto a los expedientes en físicos de empleados, se conservan por el tiempo estipulado por la Ley Federal del Trabajo. Para cualquier asunto relacionado con el aviso de privacidad puede ponerse en contacto al correo electrónico [e-mail] .