Carpenter

hosco_abroad; Forlì; On-site; EUR 4,200 - 6,700; Full time

Job summary

Constance Le Chaland on the south-eastern coast of Mauritius offers a unique workplace in a preserved natural environment. The porter role involves greeting guests, handling luggage, and supporting guest requests with prompt, friendly service to uphold the hotel’s refined hospitality experience.

Operated at a beachfront site, the team emphasises collaboration, learning and pride in delivering excellent service while maintaining safety and professional conduct at all times.

Responsibilities

• Report for duty as per the rota, maintain a clean and tidy appearance, wear the correct attire and name badge, and observe all rules on attitude, behavior, health, safety and security.
• Inform management about guest arrivals and departures, assist other departments when required, and ensure guest requests are handled quickly and satisfactorily.
• Deliver luggage, messages and parcels promptly; arrange restaurant reservations, tours or car hire for guests; ensure towels stock and keep lobby areas, baggage rooms and lounge tidy.

Job description

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

• Guest Satisfaction: To report for duty as per the rota, clean and tidy wearing the correct attire and name badge. To observe all company rules and regulations as regards to attitude, behavior, health, safety and security. To perform any others duties as may be assigned by the Senior Porter or de Chef Concierge. To inform management about guest's arrival and departure. Assist other department when required. To ensure all customers' requests are handle quickly and efficiently. To activate a quick response to a guest problem, and then follow up to ensure the guest is satisfied with the end result. To at all time set an example within the department regarding deportment, attitude and professionalism. Help guest with restaurant reservations outside and inside the resort. Arrange tour / excursions for guest / car hire. Ensure enough beach towels stock at lower reception and monitor it. Ensure that lobby area, luggage room, departure lounge, entrance, furniture and equipment are always kept clean and neat at all times. Deliver luggage, message, and parcel in a timely manner. Drive, maintain club car according to hotel policy.
• Administrative Performance: To be prudent and financially responsible with company funds. When necessary ensure that budget guidelines are met and company financial policies adhered to. To be aware of the cost implication of any decisions within the work place. To be actively involved with the recycling of paper materials within the work place. Report to FOM any irregularities related to Limousine and club car.
• Environmental Awareness: To comply with all company and local laws regarding, Fire, Health and safety procedure. To participate in any training sessions of the aforementioned. To report and follow up any defects with equipment within the work environment. To ensure all fire entrances and stairways are clean tidy and assessable. vetrinabakeca