Campus Desk Officer: Student Experience Lead

Istituto Marangoni; Milano; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Istituto Marangoni Milano is seeking a proactive Student Desk Officer to join our team. You will be the first point of contact for students, staff, and visitors, ensuring a welcoming and organized campus experience across front desk, student services, and communications.

In this role you will support school operations, answer inquiries via phone, email, chat, and in person, coordinate events and meetings, and contribute to continuous service improvements in a fast-paced, international

Competenze

• Experience in customer service, reception, or student services.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proactive problem-solving to support students.
• Ability to work in a fast-paced international environment.
• Fluency in English and Italian.

Mansioni

• Open and close School operations following schedules.
• Welcome students and visitors, ensuring a professional experience.
• Provide information on academic and administrative services.
• Manage communications and update student records.
• Coordinate room bookings, events, and meetings.
• Support faculty with administrative tasks and feedback activities.

Conoscenze

Communication

Interpersonal skills

Organizational skills

Multitasking

English & Italian

Strumenti

Microsoft Office

Descrizione del lavoro

Istituto Marangoni Milano is seeking a proactive Student Desk Officer to join our team. You will be the first point of contact for students, staff, and visitors, ensuring a welcoming and organized campus experience across front desk, student services, and communications.

In this role you will support school operations, answer inquiries via phone, email, chat, and in person, coordinate events and meetings, and contribute to continuous service improvements in a fast-paced, international