Front office and back office assistant

ICS Milan; Milano; In loco; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

ICS Milan is seeking a dedicated Front Office and Back Office Assistant to ensure smooth operations for the front desk and administrative functions, serving students, parents and staff.

Reporting to the School Manager, you will greet visitors, handle calls, manage reception, organize transport logistics, assist events, and support the administration with a proactive, detail‑oriented approach.

Competenze

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Experience in a similar role, preferably in an educational setting.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• C2 level of English.

Mansioni

• Greet visitors and assist students and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Conoscenze

Communication skills

Interpersonal skills

Organization

Multitasking

Prioritization

Formazione

High school diploma or equivalent

Office administration qualifications (a plus)

Strumenti

Microsoft Office

Descrizione del lavoro

We are seeking a dedicated and versatile Front Office and Back Office Assistant to join our team at IC S Milan. This role is important to ensure the best operation of both the front office and administrative functions, providing excellent service to students, parents, and staff.

The position reports directly to the School Manager.

Key Responsibilities:

Front Office and Back Office Duties:

• Greet and assist visitors, students, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Qualifications:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• C2 level of English.