Bilingual Tutor Operations Manager – Recruitment & Onboarding

GoStudent GmbH; Milano; Ibrido; EUR 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

GoStudent GmbH is seeking a Junior Tutor Operations Manager to support tutor recruitment across our online marketplace and offline centers. You will help ensure students are matched with excellent tutors and contribute to initiatives such as LEGO Robotics courses.

As part of the Tutor Team, you will handle onboarding, selection, and compliant documentation before tutors become active, while collaborating with centre managers and other teams.

Competenze

• Strong communication in Italian and English (C1+), Spanish fluency is a plus.
• Excellent organizational skills and attention to detail.
• A people-oriented mindset with relationship-building ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive attitude with ownership mindset.
• Experience in recruitment, HR, operations or customer service is a plus.

Mansioni

• Online Tutor Recruitment: review registrations and ensure quality standards.
• Offline Recruitment & Talent Acquisition: conduct interviews and recruit tutors.
• Cross-functional Collaboration: work with centre managers, Marketing and Operations.
• Monitor recruitment KPIs and ensure data quality across tools.
• Coordinate interviews and communications with candidates and stakeholders.

Conoscenze

Italian language

English language

Spanish language

Recruitment

Onboarding

Organizational skills

Strumenti

Google Workspace

Claude

HubSpot

CRM systems

Descrizione del lavoro

GoStudent GmbH is seeking a Junior Tutor Operations Manager to support tutor recruitment across our online marketplace and offline centers. You will help ensure students are matched with excellent tutors and contribute to initiatives such as LEGO Robotics courses.

As part of the Tutor Team, you will handle onboarding, selection, and compliant documentation before tutors become active, while collaborating with centre managers and other teams.