Albanian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Recruitment By Ierotheos; Italia; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Relocation Concierge

Monthly Performance Bonus

Relocation assistance and support

Job summary

Mercier Consultancy Group is seeking an Albanian Speaking Digital Trust and Safety Specialist to moderate content in Albanian and support safety policies in Bulgaria. The role requires close collaboration with cross-functional teams and handling sensitive materials in a fast-paced setting.

On-site in Sofia, the position offers relocation support, training, and a monthly salary with performance bonuses. Strong English and Albanian skills are essential for international communication.

Qualifications

• Native or fluent Albanian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to effectively communicate within an international environment.
• Previous experience in social media moderation, customer support, or trust and safety environments is preferred.

Responsibilities

• Monitor and moderate social media content to uphold platform guidelines and safety policies.
• Investigate reports of policy violations and take appropriate action to protect the digital ecosystem.
• Maintain a high level of accuracy while handling sensitive content in Albanian.
• Collaborate with cross-functional teams to identify emerging trends in social media safety risks.
• Utilize internal tools to escalate complex content issues to relevant departments.
• Stay updated on local and global policy changes impacting social media.
• Provide detailed feedback to improve safety protocols and automated moderation systems.

Skills

Albanian language

English language

Moderation experience

Analytical skills

Job description

Albanian Speaking Digital Trust and Safety Specialist

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organisations. As a leader in the industry, we pride ourselves on delivering bespoke staffing solutions and professional guidance to candidates seeking transformative career opportunities across Europe.

Job Overview

We are currently looking for a motivated professional for the Albanian Speaking Digital Trust and Safety Specialist position in Bulgaria. This role is a vital addition to the social media landscape, where you will play a key part in maintaining digital safety and community standards to ensure a secure environment for global users.

Key Responsibilities

• Monitor and moderate social media content to uphold platform community guidelines and safety policies.
• Investigate reports of policy violations and take appropriate action to protect the digital ecosystem.
• Maintain a high level of accuracy while handling sensitive content in the Albanian language.
• Collaborate with cross-functional teams to identify emerging trends in social media safety risks.
• Utilize internal tools to escal complex content issues to relevant departments for further review.
• Stay updated on local and global policy changes impacting the social media industry.
• Provide detailed feedback to improve safety protocols and automated moderation systems.

Requirements

• Native or fluent Albanian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to effectively communicate within a professional international environment.
• Previous experience in social media moderation, customer support, or trust and safety environments is highly preferred.
• Ability to work on‑site in Sofia, Bulgaria, and integrate into a fast‑paced team.
• Excellent analytical skills and the ability to make objective decisions in a high‑volume setting.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge - a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of vibrant history, modern urban life and stunning natural landscapes. Living in Bulgaria means enjoying a mild climate and a welcoming culture that perfectly complements the dynamic social media sector. Whether you are exploring the historic streets of Sofia or the scenic mountains nearby, Bulgaria provides an exceptional backdrop for your career progression. For those interested in Albanian‑speaking jobs abroad, Bulgaria stands out as a top‑tier destination for international professionals. With a booming expat community, affordable cost of living and delicious local cuisine, moving to Bulgaria is an incredible lifestyle upgrade. When you secure an Albanian Speaking Digital Trust and Safety Specialist position in Bulgaria with us, you are guaranteed a seamless transition into this thriving country.