Arabic & English-speaking Digital Trust and Safety Analyst – Sofia, Bulgaria

Cross Border Talents; Roma; Hybrid; EUR 20.000 - 27.000; Vollzeit

Benefits dieser Stelle

Welcome bonus for EU work eligibility

Relocation package to Sofia

Hybrid training

Hybrid work model

Zusammenfassung

Cross Border Talents is recruiting Arabic and English-speaking Digital Trust and Safety Analysts to join an international team in Sofia. You will review user-generated content in Arabic and English to ensure platforms stay safe and trustworthy for their users.

The role offers a competitive monthly salary, a relocation package for EU passport holders, with hybrid training and a hybrid work model. Relocation includes a relocation bonus, accommodation on arrival, and help finding long-term housing.

Qualifikationen

• Fluent or native-level Arabic
• Fluent or native-level English
• Candidates relocating to Sofia must hold an EU passport

Aufgaben

• Review user-generated content in Arabic and English to ensure digital trust and safety
• Apply platform policies and community guidelines accurately and consistently
• Identify, flag and take action on content that breaches policy
• Escalate sensitive or complex cases to the relevant teams within the defined timeframes
• Consider the cultural and linguistic context of Arabic-language content when making decisions
• Record review decisions clearly and accurately in internal tools
• Meet quality, accuracy and productivity targets
• Keep up to date with policy changes and take part in ongoing training and calibration sessions
• Share feedback and insights on emerging trends and content risks with team leads
• Handle all information with strict confidentiality

Kenntnisse

Arabic

English

Jobbeschreibung

We are recruiting Arabic and English-speaking Digital Trust and Safety Analysts to join an international team in Sofia. You will review digital content to help keep online platforms safe and trustworthy for their users.

Key responsibilities

• Review user-generated content, such as text, images and videos, in Arabic and English to ensure digital trust and safety
• Apply platform policies and community guidelines accurately and consistently
• Identify, flag and take action on content that breaches policy
• Escalate sensitive or complex cases to the relevant teams within the defined timeframes
• Consider the cultural and linguistic context of Arabic-language content when making decisions
• Record your review decisions clearly and accurately in internal tools
• Meet quality, accuracy and productivity targets
• Keep up to date with policy changes and take part in ongoing training and calibration sessions
• Share feedback and insights on emerging trends and content risks with team leads
• Handle all information with strict confidentiality

Requirements

• Fluent or native-level Arabic
• Fluent or native-level English
• Candidates relocating to Sofia must hold an EU passport

What we offer

• Competitive monthly salary
• Welcome bonus for candidates eligible to work in the EU
• Full relocation package to Sofia for EU passport holders, including a relocation bonus, 21 days of company-provided accommodation on arrival, and help finding long-term housing
• Hybrid training
• Hybrid work model