After-Sales Account Manager (Remote-Eligible)

EPTA GROUP; Roma; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

Remote work opportunities

Training and development programs

Volunteering activities

Job summary

A leading company in refrigeration solutions is seeking an After Sales Account Manager for the Center of Italy. The ideal candidate will manage customer relationships, monitor KPIs, and ensure customer satisfaction while implementing strategies to achieve budget goals. Applicants should have at least 4 years of experience in a similar role and hold an Engineering degree. The position offers flexible working hours and opportunities for remote work as needed.

Qualifications

• Minimum of 4 years of professional experience in a similar role.
• Experience in multinational contexts managing similar activities.
• Ability to speak English and a second language fluently.

Responsibilities

• Manage customer relationships and contracts.
• Monitor Customer Satisfaction and propose improvement actions.
• Oversee business KPIs and quality service metrics.
• Collect customer needs for new business opportunities.
• Implement strategies defined by the Country After Sales Account Manager.
• Ensure budget achievement regarding revenues and profitability.

Skills

Professional experience in a similar role

Management experience

Fluent in English and a second language

Education

Engineering Degree

Job description

A leading company in refrigeration solutions is seeking an After Sales Account Manager for the Center of Italy. The ideal candidate will manage customer relationships, monitor KPIs, and ensure customer satisfaction while implementing strategies to achieve budget goals. Applicants should have at least 4 years of experience in a similar role and hold an Engineering degree. The position offers flexible working hours and opportunities for remote work as needed.