Add. Front Office - Sedico

Colosseum Dental Group; Sedico; Presencial; EUR 21.000 - 29.000; Jornada completa

Descripción de la vacante

Colosseum Dental Group in Sedico, Veneto, is seeking a Dental Health Secretary to manage administrative operations within a dental practice, coordinating patient services, scheduling, billing and records to ensure smooth clinic workflows.

You will greet patients, handle billing and insurance claims, maintain confidentiality, use dental practice management software and standard office apps, and support staff to maintain a welcoming and efficient patient experience.

Formación

• High school diploma or equivalent; dental admin training is a plus.
• Experience in dental/medical administration preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication.
• Proficiency with dental practice management software and standard office apps.
• Attention to detail and confidentiality in recordkeeping.

Responsabilidades

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records with accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payments.
• Answer calls and respond to inquiries professionally.
• Facilitate communication between patients and dental staff for timely care.
• Prepare and manage documentation for treatments and procedures.
• Keep front desk organized and presentable.
• Assist clinical staff with administrative tasks to maintain efficiency.
• Monitor office supplies and coordinate with vendors.
• Ensure data protection and patient privacy compliance.

Conocimientos

Greet patients

Appointment scheduling

Recordkeeping

Communication skills

Organization

Confidentiality

Dental software proficiency

Educación

High school diploma or equivalent

Dental/medical admin training

Herramientas

Dental practice management software

Microsoft Office

Descripción del empleo

Job Summary:

The Dental Health Secretary is responsible for managing administrative operations within a dental practice. This role ensures the smooth coordination of patient services by handling appointment scheduling, maintaining accurate patient records, processing billing, and supporting clear communication between patients and dental staff. The Dental Health Secretary plays a key role in creating a professional and welcoming environment for all visitors to the clinic.

Key Responsibilities:

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Job Qualifications:

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.