Add. Front Office - Sedico

Dentalcoop S.R.L.; Italia; On-site; EUR 25,000 - 35,000; Full time

Job summary

Dentalcoop S.R.L. is seeking a Dental Health Secretary to manage administrative operations within a dental practice. You will schedule appointments, maintain patient records, handle billing, and support communication between patients and staff to ensure a smooth, welcoming experience.

Ideal candidates have a high school diploma and experience in healthcare administration, with strong organizational skills, confidentiality, and proficiency in dental software and standard office tools.

Qualifications

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.

Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Skills

Organizational skills

Time management

Verbal and written communication

Dental practice software

Confidentiality

Attention to detail

Education

High school diploma

Tools

Dental practice management software

Job description

Job Summary: The Dental Health Secretary is responsible for managing administrative operations within a dental practice. This role ensures the smooth coordination of patient services by handling appointment scheduling, maintaining accurate patient records, processing billing, and supporting clear communication between patients and dental staff. The Dental Health Secretary plays a key role in creating a professional and welcoming environment for all visitors to the clinic.

Key Responsibilities:

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Job Qualifications:

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Thanks for your interest in working on our team!