Add. Front Office - Sedico

DENTALCOOP S.R.L.; Gresàl; On-site; EUR 18,000 - 24,000; Full time

Job summary

DENTALCOOP S.R.L. is seeking a Dental Health Secretary to manage administrative operations within a busy dental practice.

You will coordinate appointments, maintain patient records, handle billing and insurance claims, and support clear communication between patients and dental staff. The ideal candidate holds a high school diploma or equivalent, with experience in dental or medical administration preferred.

Qualifications

• High school diploma or equivalent; additional training in medical/ dental administration is a plus.
• Experience in dental, medical, or healthcare administration preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer calls and respond to patient inquiries professionally.
• Support communication between patients and dental staff to ensure timely care.
• Prepare documents required for treatments and procedures and manage reception area.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Confidentiality

Attention to detail

Education

High school diploma

Tools

Dental software

Office applications

Job description

Job Summary:The Dental Health Secretary is responsible for managing administrative operations within a dental practice. This role ensures the smooth coordination of patient services by handling appointment scheduling, maintaining accurate patient records, processing billing, and supporting clear communication between patients and dental staff. The Dental Health Secretary plays a key role in creating a professional and welcoming environment for all visitors to the clinic.Key Responsibilities:• Greet patients and manage appointment scheduling, cancellations, and follow-ups.• Maintain and update patient records, ensuring accuracy and confidentiality.• Handle billing, invoicing, insurance claims, and payment processing.• Answer phone calls and respond to patient inquiries in a professional and courteous manner.• Facilitate communication between patients and dental professionals to support timely and informed care.• Prepare and manage documentation required for treatments and procedures.• Ensure the front desk and reception areas are organized and presentable.• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.• Monitor and manage office supplies and coordinate with vendors when necessary.• Comply with data protection and patient privacy regulations.Job Qualifications:• High school diploma or equivalent; additional training in medical or dental administration is a plus.• Previous experience in a dental, medical, or healthcare administrative role preferred.• Strong organizational and time management skills.• Excellent verbal and written communication abilities.• Proficiency in dental practice management software and standard office applications.• Attention to detail and a high level of accuracy in recordkeeping.• Ability to maintain confidentiality and professionalism at all times.