Account Manager (Italy)

TechBiz Global GmbH; Lombardia; On-site; EUR 120,000 - 180,000; Full time

Job summary

TechBiz Global GmbH in Milan is seeking an Account Director to lead and grow strategic partnerships in Italy, blending commercial account management with technology rollouts and performance improvement.

Based in Milan with travel across Italy and occasional international travel, you will own high-profile accounts within a fast-growing global technology company, driving revenue expansion and cross-functional collaboration.

Qualifications

• 7–12+ years in strategic account management or related leadership roles.
• Senior executive influencing skills and ability to navigate complex organisations.
• Experience leading large technology implementations or transformation programs.
• Outstanding commercial acumen, negotiation, analytical and problem-solving skills.
• Strong understanding of digital platforms and enterprise integrations; comfortable with technical stakeholders.
• Telecom, consumer electronics, retail, marketplace or technology experience preferred.
• Top-tier consulting followed by commercial or operational leadership is an advantage.
• Entrepreneurial, hands-on, high ownership; fluent in Italian and English.

Responsibilities

• Own Italy growth strategy, commercial performance and revenue expansion.
• Develop new partnerships with leading telecom operators, electronics retailers, device manufacturers and marketplaces.
• Lead commercial negotiations and identify opportunities across channels, products and services.
• Build trusted relationships with C-suite and senior executives at major Italian partners.
• Influence stakeholders across functions and align organizations around commercial objectives.
• Lead strategic business reviews and drive accountability for growth.
• Lead end-to-end platform implementations and rollouts across retail and telecom partners.
• Coordinate product, technology, operations, finance and commercial stakeholders.
• Drive process redesign, frontline adoption and operational transformation; remove rollout bottlenecks.
• Own trade-in volumes, attach rates, revenue, partner profitability and customer experience.
• Use data to improve pricing competitiveness, conversion and program performance.
• Work with global teams to introduce new solutions and scale successful initiatives.

Skills

Strategic accounts

Business development

General management

Tech-led change

Commercial acumen

Negotiation

Analytical

Problem solving

Digital platforms

Enterprise integrations

Telecom experience

Consumer electronics

Retail experience

Marketplace experience

Consulting background

Italian-English fluency

Job description

At TechBiz Global, we provide recruitment services to top clients from our portfolio. We are looking for a driven Account Director to manage and grow our client’s strategic partnerships in Italy, combining commercial account management with hands‑on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company.

Key Responsibilities

Country Leadership & Commercial Growth

• Own Italy growth strategy, commercial performance and revenue expansion.
• Develop new partnerships with leading telecom operators, electronics retailers, device manufacturers and marketplaces.
• Lead commercial negotiations and identify opportunities across channels, products and services.

Strategic Account Management

• Build trusted relationships with C-suite and senior executives at major Italian partners.
• Influence stakeholders across functions and align organizations around commercial objectives.
• Lead strategic business reviews and drive accountability for growth.

Technology Implementation & Change Management

• Lead end-to-end platform implementations and rollouts across retail and telecom partners.
• Coordinate product, technology, operations, finance and commercial stakeholders.
• Drive process redesign, frontline adoption and operational transformation; remove rollout bottlenecks.

Commercial Performance & Execution

• Own trade-in volumes, attach rates, revenue, partner profitability and customer experience.
• Use data to improve pricing competitiveness, conversion and program performance.
• Work with global teams to introduce new solutions and scale successful initiatives.

Experience & Qualifications

• 7–12+ years in strategic account management, business development, general management or technology-led transformation.
• Proven senior executive influencing skills and ability to navigate complex organizations.
• Experience leading large technology implementations or change management programs.
• Outstanding commercial acumen, negotiation, analytical and problem-solving skills.
• Strong understanding of digital platforms and enterprise integrations; comfortable with technical stakeholders.
• Telecom, consumer electronics, retail, marketplace or technology experience preferred.
• Top-tier consulting followed by commercial or operational leadership is an advantage.
• Entrepreneurial, hands‑on, high ownership; fluent in Italian and English.

Location & Career Opportunity

Based in Milan, with travel across Italy and occasional international travel. High-visibility role with significant autonomy and

potential for broader regional or international leadership.