Account Manager

teads1; Lombardia; On-site; EUR 42,000 - 65,000; Full time

Job summary

Teads seeks an Account Manager in Milan to own post-sale client relationships and drive campaign execution across our omnichannel platform. You will work with Sales, Creative Studio, and Publishing teams to ensure seamless delivery, optimize performance, and identify growth opportunities for agency partners and direct advertisers in Italy.

The role emphasizes campaign setup, tracking, and data-driven optimization, with a focus on ROI, viewability, and cross-channel performance.

Qualifications

• 3–5 years in account management, media planning, or campaign management.
• Strong understanding of the Italian digital advertising ecosystem and programmatic buying.
• Proficient with Excel (pivot tables, VLOOKUP) and PowerPoint for executive presentations.

Responsibilities

• Manage post-sale client relationships and campaign execution across the omnichannel platform.
• Collaborate with Sales, Creative Studio, and Publishing teams to ensure seamless delivery and optimization.
• Identify upsell and cross-sell opportunities with agency partners and direct advertisers.
• Lead regular client status meetings, post-campaign reviews, and QBRs to drive retention and growth.
• Oversee end-to-end campaign setup, tracking, and billing reconciliation.
• Analyze performance data and deliver actionable insights to clients.

Skills

Account management

Media planning

Ad tech fluency

Analytical mindset

Client relationship

English/Italian bilingual

Education

Bachelor's or Master's in Business/Marketing/Communications/Economics

Tools

Excel

PowerPoint

Job description

About Teads

Teads is a leading omnichannel advertising platform building the future of digital advertising where quality content, trusted publishers, ambitious brands, and human creativity can thrive. Operating at true scale - processing 18 billion ad opportunities every single day - we connect global brands with a monthly reach of over 2.2 billion unique users.

At Teads, we believe your impact travels further . We are a borderless team of 1,700+ innovators across 30+ countries who favor outcome over tenure, value trusted autonomy, and use predictive AI to amplify human ingenuity rather than replace it. We move at pace, tackle genuinely complex problems, and foster a high-accountability culture that stays genuinely human. If you are looking for room to build and meaningful scope, you belong here. Learn more at www.teads.com .

About the Opportunity

Do you want to play a key role in shaping the evolution of the market's most innovative and impactful digital advertising formats? Are you energized by fast-paced ad tech environments, multicultural collaboration, and building high-trust partnerships with top media agencies and global brands?

As an Account Manager in our Milan hub, you will take full ownership of post-sale client relationships and campaign execution across our omnichannel platform. Working hand-in-hand with our Sales, Creative Studio, and Publishing teams, you will ensure seamless campaign delivery, champion performance optimizations, and identify commercial growth opportunities for agency partners and direct advertisers across Italy.

What Will You Do?

Client Relationship & Commercial Growth

Serve as the dedicated strategic point of contact for media agency planners, buyers, and direct brand advertisers across the Italian market.

Partner with the Sales team during pre-sales and briefing phases, providing media planning insights, inventory feasibility, technical advice, and creative format recommendations.

Proactively identify upselling and cross-selling opportunities by demonstrating performance wins, incremental audience reach, and innovative format capabilities.

Lead regular client status meetings, post-campaign reviews (PCARs), and Quarterly Business Reviews (QBRs) to build long-term retention and account loyalty.

Campaign Setup & End-to-End Delivery

Oversee the complete lifecycle of multi-channel digital campaigns (Video, Display, CTV, Native, and Performance) from brief validation to final billing reconciliation.

Ensure accurate campaign setup, creative asset verification, tracking implementation (third-party tags, pixel tracking, UTMs), and strict adherence to SLAs and brand-safety standards.

Deliver campaigns on Teads platforms and consultatively support clients in their self-serve and third-party DSP activities.

Monitor live delivery and pacing daily to guarantee full budget fulfillment and KPI attainment (e.g., VTR, CTR, Viewability, Attention metrics, CPA/ROAS).

Collaborate with internal teams and Supply/Publisher teams to troubleshoot delivery bottlenecks and optimize yield across our premium publisher network.

Analytics, Optimization & Reporting

Leverage reporting platforms and analytics suites to extract data-driven insights and conduct in-flight optimizations.

Conduct thorough mid- and post-campaign analysis, synthesizing complex performance data into clear, actionable client presentations.

Benchmark campaign performance against industry standards and deliver strategic takeaways that inform clients' future media investments.

What Will You Bring to the Team?

• Relevant Experience: 3 to 5 years of account management, media planning, or campaign management experience within a digital media agency, ad tech company, or digital publisher.
• Ad Tech & Media Fluency: Solid understanding of the Italian digital advertising ecosystem, including programmatic buying, direct IOs, video advertising standards (VAST/VPAID), viewability measurement (DoubleVerify, IAS, Moat), and web analytics.
• Analytical Mindset: Comfortable working with large datasets; highly proficient in Microsoft Excel (pivot tables, VLOOKUP, data modeling) and PowerPoint for executive client presentations.
• Client-Centric & Commercial Acumen: Outstanding interpersonal, negotiation, and relationship-building skills with a solutions-oriented mindset.
• Ownership, Organization & Autonomy: Strong sense of accountability towards making things happen, organizational abilities, acute attention to detail, and the agility to manage multiple high-stake campaigns simultaneously under tight deadlines.
• Language Proficiency: Native or bilingual fluency in Italian and professional working proficiency in English (essential for regional and global collaboration).
• Education: Bachelor's or Master's degree in Business, Marketing, Communications, Economics, or a related discipline (or equivalent practical experience).

Why Join Us?

Cutting-Edge Innovation: Work with proprietary, award-winning media formats that respect