Account Manager

Chep; Bardi; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus

Company car

Hybrid work model

Brambles share programme

Growth plan with training and coaching

Descrizione del lavoro

CHEP is seeking a customer-focused Account Manager to manage a portfolio of CHEP customers across regions, driving growth, improving efficiency, and strengthening long-term partnerships. You will lead business reviews, negotiate contracts, and coordinate with Sales, Operations, and Category Management to deliver value.

This hybrid role emphasizes analytics, data storytelling, and relationship-building to identify opportunities, optimize pricing, and enhance customer experience while supporting

Competenze

• 3-5 years in a customer-facing, field-based role.
• Analytically minded with strong attention to detail.
• Excellent networking, relationship-building, and interpersonal skills.
• Strong commercial negotiation and presentation skills.
• Familiarity with CHEP’s value proposition.
• Experience with financial measures and KPIs.

Mansioni

• Build and sustain strong customer relationships across a portfolio and serve as main contact for inquiries and satisfaction.
• Identify growth opportunities and pursue new business leads through expansion and pricing optimizations.
• Collaborate with Sales, Operations, and Category Management to design and execute strategic plans for growth and efficiency.
• Conduct regular business reviews, manage tenders, and negotiate contracts aligned with business goals.
• Monitor account performance using key metrics and feedback to enhance customer experience and loyalty.
• Oversee the annual audit process and recover outstanding equipment fees.
• Lead initiatives to reduce transport costs and improve supply chain efficiency.
• Support integration of sustainability initiatives with customers to meet CHEP’s CSR objectives.

Conoscenze

Account management

Negotiation

Relationship building

Networking

Presentation skills

Analytical thinking

Data storytelling

Cross-functional collaboration

Pricing optimization

Supply chain awareness

Descrizione del lavoro

In this role you will manage a portfolio of CHEP customers to drive growth, optimize value, and strengthen long-term partnerships. You will collaborate with cross-functional teams to design strategies that boost revenue, improve efficiency, and enhance the customer experience. You’ll lead business reviews, negotiations, and sustainability-aligned initiatives, contributing to CHEP’s broader goals and market impact. This is an international role with a focus on tangible outcomes and stakeholder collaboration.

• Attractive salary plus annual bonus
• Company car
• Flexible Working of hybrid model
• Opportunity to take part in the Brambles share programme
• Personal growth plan with focus on training and coaching
• Build and sustain strong customer relationships across a portfolio and serve as main contact for inquiries and satisfaction.
• Identify growth opportunities and pursue new business leads through expansion and pricing optimizations.
• Collaborate with Sales, Operations, and Category Management to design and execute strategic plans for growth and efficiency.
• Conduct regular business reviews, manage tenders, and negotiate contracts aligned with business goals.
• Monitor account performance using key metrics and feedback to enhance customer experience and loyalty.
• Oversee the annual audit process and recover outstanding equipment fees.
• Lead initiatives to reduce transport costs and improve supply chain efficiency.
• Support integration of sustainability initiatives with customers to meet CHEP’s CSR objectives.
• 3-5 years in a customer-facing, field-based role
• Analytically minded with strong attention to detail
• Excellent networking, relationship-building, and interpersonal skills
• Strong commercial negotiation and presentation skills
• Familiarity with CHEP’s value proposition
• Supply Chain Mapping
• Excellent negotiation skills with demonstrable success
• Experience with financial measures and KPIs
• Team player with ability to work on own initiative
• Relationship-building
• Analytical thinking
• Presentation and communication
• Supply Chain Mapping
• Data storytelling