Account Executive - Italy

Wati; Italia; Remote; EUR 55,000 - 90,000; Full time

Job summary

Wati, the AI-powered customer engagement platform, is hiring an Account Executive in Italy. You will drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients, owning the end-to-end process from discovery to close.

You will showcase product value with demos, build ROI-based business cases, and collaborate with Marketing, Partnerships and Customer Success to ensure ongoing value and customer success in a remote-first, fast-paced environment.

Qualifications

• 3–5 years of SaaS or B2B tech sales experience.
• Proven track record of exceeding quota in consultative sales.
• Strong presentation, negotiation, and stakeholder management skills.
• Fluent in English and Italian.
• Remote-first, fast-paced, self-motivated and disciplined.
• Experience with CRM tools such as HubSpot or Salesforce.
• Bonus: BSP background or SaaS across Italian markets; German a plus.

Responsibilities

• Own and manage full sales cycles with mid-market customers in Italy.
• Prospecting, discovery, demos, negotiation and close.
• Collaborate cross-functionally with Marketing, Partnerships and Customer Success.
• Deliver ROI-based business cases and ensure customer success value.
• Provide market insights to influence go-to-market and product strategies.

Skills

SaaS sales

Quota attainment

Stakeholder management

Presentation

Negotiation

Tools

HubSpot

Salesforce

Job description

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google. Wati, the AI-Powered Customer Engagement Platform for Revenue Grow.

What You’ll Be Doing

As an Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across the Italy region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.

Key Responsibilities

• Own and manage full sales cycles with mid-market customers, from qualification to close
• Conduct consultative discovery sessions to understand business challenges and design tailored solutions
• Deliver compelling product demonstrations and ROI-based business cases
• Manage complex deal structures and negotiate commercial terms with senior decision-makers
• Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention
• Provide actionable market insights to influence go-to-market and product strategies
• Consistently meet or exceed quarterly and annual revenue targets

Requirements

• 3-5 years of SaaS or B2B tech sales experience
• Proven track record of exceeding quota in a consultative, solution-based sales environment
• Strong presentation, negotiation, and stakeholder management skills
• Fluent in English (required) and Italian
• Self-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment
• Experience with CRM tools such as HubSpot or Salesforce
• Bonus: Background in BSP or SaaS across Italian markets. German as a working language is a plus

Why Join Wati?

• Join a hyper-growth SaaS company redefining how businesses communicate
• Backed by top-tier global investors including Sequoia and Shopify
• Competitive base salary with attractive performance-based incentives
• Career growth opportunities in a global, fast-scaling team
• Enjoy a fun, diverse, and international team culture
• High on-target earnings with attractive performance incentives
• Celebrate your birthday with paid leave