Zonal Manager - Training | Life Insurance

Lavya Associates HR Services; Dadri; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Lavya Associates HR Services seeks a Zonal Manager-Training for a leading Life Insurance Company in India. You will design and drive training strategies across zones, aligning with sales targets and product-mix objectives.

Responsibilities include Training Needs Analysis, stakeholder engagement with bank partners, and end-to-end delivery of induction programs, selling skills, and regulatory updates, while ensuring IRDAI compliance and measurable performance improvements.

Qualifications

• Experience in training design and execution for financial services.
• Knowledge of IRDAI guidelines and data reporting.
• Strong stakeholder management with banking partners.
• Ability to conduct Training Needs Analysis (TNA) and assess skills gaps.
• Leadership skills to manage a multi-tier training team.

Responsibilities

• Align the zonal training blueprint with annual sales targets and product mix.
• Formulate interventions to scale performance across core channels and CAT teams.
• Conduct Training Needs Analysis to identify regional skill gaps.
• Partner with Zonal Business Heads and bank leadership to drive calendars and digital learning.
• Ensure smooth product launches, regulatory updates, and certification execution with banking partners.
• Coordinate initiatives to win back market share in key branches.
• Oversee end-to-end induction, selling skills modules, and product/process updates.
• Deliver blended learning via classroom, virtual, and digital modules.
• Lead field coaching and role-plays to translate training into sales velocity.
• Recruit and manage training professionals; establish PMS and track persistency metrics.
• Conduct performance reviews and support talent transitions.
• Ensure compliance with IRDAI and data reporting standards.

Job description

Job Summary

We have an urgent opening for the position of Zonal Manager-Training in one of the leading Life Insurance Company .

Job Responsibilities

• Strategic LD Ownership: Align the zonal training blueprint with annual corporate sales targets and product-mix objectives.
• Formulate learning interventions to scale up performance in core banking channels, partner segments, and hybrid sales teams like the Customer Advisory Team (CAT).
• Conduct structured Training Needs Analysis (TNA) to identify regional skill gaps among frontline sales (FLS) teams and bank employees.
• Stakeholder Channel Partner Management: Partner with Zonal Business Heads, Regional Managers, and Bank leadership to co-create training calendars and drive digital learning adoption.
• Act as the primary strategic interface for banking partners to ensure smooth product launches, regulatory updates, and certification execution.
• Coordinate joint strategic initiatives to improve underperforming regions and win back market share in key banking branches.
• Training Delivery Operational Excellence: Oversee the end-to-end delivery of comprehensive Induction Programs, Selling Skills modules, and Product/Process updates.
• Execute blended learning pathways encompassing traditional smart classroom formats, virtual training loops, and self-paced digital modules.
• Lead on-ground field coaching, joint customer calls, and role-play assessments to validate training translation into active sales velocity.
• Team Management Capability Building: Recruit, upskill, and manage a team of multi-tiered training professionals across the assigned zone.
• Establish robust Performance Management Systems (PMS) for trainers to measure training efficacy, branch activation percentages, and persistency benchmarks.
• Conduct periodic performance reviews and feedback forums to facilitate internal talent transitions and reduce attrition.
• Compliance Business Quality Assurance: Ensure absolute compliance with IRDAI guidelines, moral business ethics, and data reporting standards during all instructional setups.
• Track critical business health metrics post-training, specifically 13th and 15th-month premium persistency, and reduction of customer grievances.