Regional Training Manager

Aditya Birla Sun Life Insurance; Assam; On-site; INR 600,000 - 800,000; Full time

Job summary

Aditya Birla Sun Life Insurance in Assam seeks a Regional Training Lead to develop and execute the regional training calendar for bancassurance teams, and to conduct induction, product and soft-skills training. The role focuses on enhancing product knowledge, sales skills, objection handling, cross-selling, and customer engagement across bank branches and sales channels.

The incumbent will travel across the assigned region to train branch staff, Relationship Managers, Sales Managers, and

Responsibilities

• Develop and execute regional training calendars for bancassurance teams.
• Conduct induction, product, sales-process, soft-skills, and regulatory training.
• Train bank staff and sales teams to improve product knowledge and sales skills.
• Monitor training effectiveness via assessments and KPIs.
• Travel extensively across the region to deliver branch and cluster level training.

Skills

Training design

Coaching

Bancassurance training

Sales coaching

LMS

Tools

PowerPoint

LMS

Job description

• Develop and execute the regional training calendar for bancassurance teams.
• Conduct induction, product, sales-process, soft-skills, and regulatory/compliance training.
• Train bank branch staff, Relationship Managers, Sales Managers, and insurance sales teams.
• Improve product knowledge, sales skills, objection handling, cross-selling, and customer engagement.
• Conduct Training Need Analysis (TNA) based on business and performance gaps.
• Partner with Regional/Zonal Business Heads and bank stakeholders to identify capability gaps.
• Monitor training effectiveness through assessments, feedback, field observations, and business KPIs.
• Conduct refresher and remedial training for underperforming branches/teams.
• Develop training content, presentations, role plays, case studies, quizzes, and digital learning modules.
• Support new product launches and changes in processes, policies, and regulatory requirements.
• Coach sales managers and branch teams on field execution and sales conversion.
• Maintain training MIS and provide periodic reports on coverage, effectiveness, and outcomes.
• Ensure training programs are aligned with the organization's compliance and customer-centricity standards.
• Travel extensively across the assigned region to conduct branch/cluster-level training.