Zonal Manager- Operations

Professional Couriers Network Limited; Chennai District; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Professional Couriers Network Limited is seeking an experienced logistics professional to manage courier operations across North & East India. The role includes overseeing branch performance, TAT, shipment movements, and team management, with a focus on process compliance and customer escalations.

The position requires 8+ years in courier/logistics operations, experience managing multiple branches, mandatory Hindi language skills, and willingness to travel extensively.

Qualifications

• 8+ years in Courier/Logistics operations.
• Experience managing multiple branches/regions.
• Hindi speaking mandatory.

Responsibilities

• Manage courier operations across North & East India, including branch performance, TAT, shipment movement, team management, operational audits, customer escalations and process compliance.
• Extensive travel required.

Skills

Leadership

Communication

Job description

Manage courier operations across North & East India, including branch performance, TAT, shipment movement, team management, operational audits, customer escalations and process compliance. Extensive travel required.

Required Candidate profile

8+ years in Courier/Logistics operations. Experience managing multiple branches/regions. Hindi speaking mandatory. Strong leadership and communication skills. Willing to travel extensively.