Branch Manager

Professional Couriers Network Limited; Varanasi; On-site; INR 600,000 - 900,000; Full time

Job summary

Professional Couriers Network Limited in Varanasi seeks a graduate with 5+ years in courier/logistics to manage branch operations, sales, BD, and a team. You will handle customer escalations, collections, delivery performance and franchise coordination, while ensuring MIS and TAT standards are met.

You will also work toward revenue targets and strict SOP compliance, leveraging local market knowledge to optimize branch performance and customer service in the Varanasi area.

Qualifications

• Graduate with 5+ years in courier/logistics/branch operations.
• Experience in sales, BD, team handling, customer service and collections preferred.
• Varanasi market knowledge is an advantage.

Responsibilities

• Manage Varanasi branch operations, sales, business development, team, customer escalations, collections, delivery performance, franchise coordination, MIS and TAT.
• Achieve revenue targets and ensure SOP compliance.

Skills

Branch ops

Sales

BD

Team handling

Customer service

Collections

Education

Bachelor's degree

Job description

Manage Varanasi branch operations, sales, business development, team, customer escalations, collections, delivery performance, franchise coordination, MIS and TAT. Achieve revenue targets and ensure SOP compliance.

Required Candidate profile

Graduate with 5+ years in courier/logistics/branch operations. Experience in sales, BD, team handling, customer service and collections preferred. Varanasi market knowledge is an advantage.