YES Bank is hiring For Branch Relationship Head For Thippasandra

Yes Bank Ltd.; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Yes Bank Ltd. in Bengaluru is hiring a Senior Branch Manager with 9+ years in BFSI sales to lead the branch's sales and operations. You will manage P&L, drive cross-sell of wealth, investment and insurance products, and ensure superior customer service.

You will strengthen controls, oversee risk, compliance, and CRM adoption, and mentor staff to achieve branch goals while delivering consistent performance and client advisory excellence.

Qualifications

• Graduate with 9+ years in BFSI sales.
• Strong knowledge of wealth, investment and insurance products.
• Experience advising retail and HNI customers on wealth/investment options.
• Team handling experience preferred.
• Age not exceeding 45.

Responsibilities

• Maintains branch P&L and balance sheet.
• Executes branch strategy aligned with bank goals.
• Drives revenue via cross-sell of TPP, RA, BB products.
• Manages customer service and complaint resolution.
• Implements CRM across sales, relationships, and BSD.
• Ensures timely MIS submissions and audits.
• Conducts customer engagement programs and events.
• Maintains branch and ATM upkeep and security.
• Ensures compliance with bank policies and internal controls.

Skills

Wealth products

Investment products

Insurance products

Advisory services

Team management

Education

Bachelor's degree

Job description

Key Responsibilities:

Strategy & P&L Management

• Maintains the Profit and Loss statement and Balance Sheet for the branch
• Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
• Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
• Liabilities mobilization through CASA portfolio growth in the Branch Catchment
• Superior and Consistent Customer Service.
• Ensures efficient complaint management within specified TATs
• Conducts customer engagement programs and marketing events
• Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.

Strengthening Systems, Controls and Processes

• Ensures Upkeep of the Branch and ATM and raises issues if required
• Liaises with respective teams for effective and efficient Fraud Management within the cluster
• Ensures branch compliance with Banks policies and processes
• Ensures timely submission of MIS reports.
• Ensures safety and security of Bank and customer's assets
• Ensures Audit related deliverables both internal and external are met as per the prescribed norms.
• Ensures Role clarity to employees in the branch and manage attrition

Performance Management

• Tracks and monitors daily productivity and book movement of the branch
• Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required

People Management.

• Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
• Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.

Risk and Internal Control Responsibilities.

• Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.

What we are looking for

• Graduate with minimum 9 years of experience in BFSI sales
• Good Knowledge of Wealth, Investment and Insurance products
• Candidate who has handled retail and HNI customer along with exposure to providing advisory services of Wealth and investment products
• Team Handling experience will be preferred for this role, however not a constrain
• Age should not be more than 45 years

Yes Bank,

HR Team