Workday Analyst / Functional Configuration & Support Lead

ATPI - Direct Travel Group; Mumbai Suburban; On-site; INR 900,000 - 1,500,000; Full time

Job summary

ATPI - Direct Travel Group in Mumbai is seeking a Workday HRIS Specialist to manage day-to-day Workday operations, configure Core HCM modules, and support global HR and Payroll teams. You will conduct release testing, maintain documentation, and assist with data loads and mass updates.

You will collaborate with functional leads on process improvements and support acquisitions, restructures, and international expansions as the Workday footprint grows.

Qualifications

• Manage day-to-day Workday functional operations and system support.
• Configure and maintain Core HCM and related Workday modules, including Recruiting, Talent, Performance, Compensation, Absence, and future modules as deployed.
• Maintain business processes, workflows, notifications, condition rules, and configuration changes.
• Manage support ticket queues, service levels, issue tracking, and escalation management.
• Support global HR and Payroll teams with complex system issues.
• Conduct Workday release testing, regression testing, and validation of new functionality.
• Support user acceptance testing, defect resolution, and post-go-live stabilization.
• Develop and maintain Workday documentation, job aids, configuration notes, and knowledge articles.
• Support data loads, EIBs, mass updates, and routine system maintenance activities.
• Partner with functional workstream leads on process improvements and future enhancements.
• Support acquisition integration, organizational restructures, and expansion into new countries

Job description

Role & responsibilities

• Manage day-to-day Workday functional operations and system support.
• Configure and maintain Core HCM and related Workday modules, including Recruiting, Talent, Performance, Compensation, Absence, and future modules as deployed.
• Maintain business processes, workflows, notifications, condition rules, and configuration changes.
• Manage support ticket queues, service levels, issue tracking, and escalation management.
• Support global HR and Payroll teams with complex system issues.
• Conduct Workday release testing, regression testing, and validation of new functionality.
• Support user acceptance testing, defect resolution, and post-go-live stabilization.
• Develop and maintain Workday documentation, job aids, configuration notes, and knowledge articles.
• Support data loads, EIBs, mass updates, and routine system maintenance activities.
• Partner with functional workstream leads on process improvements and future enhancements.
• Support acquisition integration, organizational restructures, and expansion into new countries