Windows Administrator Required in Noida

Mployee.me; Dadri; On-site; INR 350,000 - 500,000; Full time

Job summary

Memployee.me in Noida sector 16 is seeking a Server L1 Engineer to monitor, troubleshoot, and maintain server infrastructure across Windows and Linux environments. The role focuses on initial diagnostics, following SOPs, and routine incident handling to ensure operational continuity.

As the frontline support, you will log, categorize, and escalate incidents to L2/L3 teams, manage Windows Active Directory tasks, monitor virtualization, storage, and backups, and perform basic network checks with

Qualifications

• Experience in monitoring server infrastructure and following SOPs.
• Handling Windows and Linux environments and basic admin tasks.
• Experience with Active Directory, virtualization, storage, backups.

Responsibilities

• Infrastructure Monitoring: monitor server health and performance; trigger incident notifications.
• Incident Management: log, categorize, and troubleshoot Level 1 incidents; escalate as needed.
• Windows & Active Directory Support: user accounts, password resets, basic health checks; escalate complex issues.
• Linux Operations: monitor availability, service status, logs; perform restarts; escalate OS issues.
• Virtualization Support: monitor VM availability and resources; basic recovery; escalate hypervisor issues.
• Storage & Backup: track health, capacity, backup jobs; authorized recovery and escalation.
• Network Diagnostics: perform basic connectivity checks and escalate complex network issues.

Skills

Windows Server

Linux Admin

Active Directory

Virtualization

Storage

Backup

Education

Bachelor or Diploma in Tech (BTech/BCA/MCA/ diploma)

Tools

Site24x7

OpManager

CloudWatch

Kubernetes dashboards

Job description

Role & responsibilities

Job Location-Noida sec 16

A Server L1 Engineer is the frontline support role responsible for monitoring, troubleshooting, and maintaining server infrastructure, handling routine incidents, and escalating complex issues to higher levels. They ensure operational continuity by performing initial diagnostics, executing SOPs, and supporting both Windows and Linux environments.

Key Responsibilities

• Infrastructure Monitoring Continuously monitor server health, availability, and performance using enterprise tools. Detect alerts, validate service availability, and initiate incident notifications.
• Incident Management Log, categorize, and troubleshoot Level 1 incidents using SOPs. Restore services where possible and elevate unresolved issues to L2/L3 teams with documentation.
• Windows & Active Directory Support Handle user account administration, password resets, account unlocks, and basic server health checks. Escalate advanced issues to specialized teams.
• Linux Operations Monitor Linux server availability, service status, and logs. Perform approved restarts and elevate OS issues beyond standard support.
• Virtualization Support Monitor VM availability and resource utilization. Perform basic recovery and elevate hypervisor-related issues.
• Storage & Backup Track storage health, capacity, and backup job execution. Perform authorized recovery actions and elevate failures.
• Network Diagnostics Conduct basic connectivity checks and infrastructure validation. Escalate complex network issues.

Required Skills

• Technical Knowledge: Windows Server, Linux Admin, Active Directory, Virtualization, Storage, Backup.
• Monitoring Tools: Site24x7, Op Manager, CloudWatch, Kubernetes dashboards.
• Soft Skills: Clear communication, documentation discipline, customer handling.
• Problem-Solving: Ability to follow SOPs and elevate effectively.

Preferred candidate profile

Communication- Good

Qual- Any tech Graduate(Btech/BCA/MCA/Diploma Poly)