WebSphere Production Support

Tata Consultancy Services Limited; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services Limited in Mumbai invites an experienced WebSphere production support engineer to ensure 24x7 availability of applications and middleware.

You will monitor Linux servers, WebSphere environments, and FileNet repositories, troubleshoot performance, deployments, JVM issues, and connectivity, and collaborate with development teams.

The role requires 4–8 years in production support, strong RCA and documentation skills, and a proactive mindset to implement preventive measures.

Qualifications

• 4–8 years in WebSphere production support.
• Experience with Linux, FileNet and middleware.
• Strong troubleshooting and RCA skills.

Responsibilities

• Provide 24x7 production support for applications and middleware hosted on Linux, WAS, and FileNet platforms.
• Perform daily health checks of Linux servers, WebSphere environments, and FileNet repositories.
• Troubleshoot issues related to application server performance, deployments, JVM, clustering, and connectivity.
• Administer and support IBM FileNet (installation, configuration, maintenance, troubleshooting).
• Execute and optimize SQL queries; assist with database performance monitoring.
• Collaborate with development teams for application deployments, upgrades, and fixes.
• Perform root cause analysis (RCA) and ensure preventive measures for recurring issues.
• Document troubleshooting procedures, SOPs, and technical knowledge base.

Skills

Production support

Troubleshooting

Root cause analysis

Documentation

Education

Bachelor's degree in Computer Science

Tools

WebSphere

Linux

FileNet

SQL

JVM

Job description

Job Description:-

WebSphere production support.

Location-Mumbai.

Years- 4 to 8 Years.

Role & Responsibilities:-

• Provide 24x7 production support for applications and middleware hosted on Linux, WAS, and FileNet platforms.
• Perform daily health checks of Linux servers, WebSphere environments, and FileNet repositories.
• Troubleshoot issues related to application server performance, deployments, JVM, clustering, and connectivity.
• Administer and support IBM FileNet (installation, configuration, maintenance, troubleshooting).
• Execute and optimize SQL queries; assist with database performance monitoring.
• Collaborate with development teams for application deployments, upgrades, and fixes.
• Perform root cause analysis (RCA) and ensure preventive measures for recurring issues.
• Document troubleshooting procedures, SOPs, and technical knowledge base.