We are Hiring For International Voice Process

Movate Technologies; Zone 7 Ambattur; Presencial; INR 300.000 - 450.000; Jornada completa

Descripción de la vacante

Movate Technologies in Chennai is seeking a Customer Support Engineer for the International Voice Process to handle inquiries from international customers and provide timely resolutions. Work is from the Ambattur area in Chennai with a night shift.

You will diagnose issues, strive for first-call resolution, and deliver exceptional customer service while maintaining high customer satisfaction. Strong English communication and troubleshooting skills are essential for success at Movate.

Formación

• Minimum 1 year of experience in an International Voice Process.
• Customer/Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.

Responsabilidades

• Provide assistance to international customers.
• Diagnose and resolve issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.

Conocimientos

Verbal English

Troubleshooting

Customer handling

Analytical skills

Communication skills

Herramientas

CRM software

Descripción del empleo

Customer Support Engineer - International Voice Process at Movate Technologies

Movate Technologies.

Job Description

Position

Customer Support Engineer - International Voice Process

Location

Ambattur, Chennai (Work from Office)

Shift

Night Shift

Weekly Off

Rotational Weekdays

Eligibility

• Minimum 1 year of experience in an International Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)
• Customer /Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.

Key Responsibilities

• Provide assistance to international customers.
• Diagnose and resolve issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.

About us

Movate is an Applied AI services company that helps enterprises translate AI ambition into measurable business outcomes. With over 12,000 employees across 20 global locations, augmented by AI collaborator agents, it brings together human expertise and technology to help organizations rethink operating models for efficiency and growth. Powered by Mova iO, its intelligent outcomes platform, Movate delivers practical, scalable, and industry-contextualized solutions that address real business challenges.

Founded 30 years ago, Movate has built a niche as a trusted and reliable provider of consumer and enterprise support and technology services. Besides offering managed IT and CX services, we leverage our five AI-powered proprietary platforms to provide best-in-class results. Today, we have tremendous recognition for our disruptive digital engineering capabilities, insights-driven approach, affinity towards customer business, employee empowerment, and use of AI and automation solutions, which differentiate us as a valued partner.

At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.

For more details visit www.movate.com

We look forward to meeting you and discussing your career aspirations with Movate Technologies.

Regards,
Emmanuel
Movate HR Team,