Hiring For International Non Voice Process

Movate Technologies; Chennai District; On-site; INR 400,000 - 620,000; Full time

Job summary

Movate Technologies in Ambattur, Chennai (Work from Office) is seeking a Customer Support Engineer for International Non-Voice Process with night shift. The role requires experience in international non-voice support and strong customer service skills.

You will diagnose issues, aim for first-call resolution, and ensure high customer satisfaction through professional English communication.

Qualifications

• Minimum 1 year of experience in International Non-Voice processes.
• Customer/Technical support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting and customer handling skills.

Responsibilities

• Provide assistance to international customers.
• Diagnose and resolve issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.

Skills

Customer support

Technical support

English fluency

Troubleshooting

First-call resolution

Job description

Job description

Dear Candidate,

Thank you for applying for the position of Customer Support Engineer International Voice Process at Movate Technologies.

We are pleased to inform you that your application has been reviewed and shortlisted for the next stage of our selection process.

Job Description :

Position : Customer Support Engineer International Non-Voice Process Location : Ambattur, Chennai (Work from Office)

Shift : Night Shift

Weekly Off : Rotational Weekdays

Eligibility:

• Minimum 1 year of experience in an International Non-Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)
• Customer /Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.

Key Responsibilities:

• Provide assistance to international customers.
• Diagnose and resolve issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.

About us: Movate is an Applied AI services company that helps enterprises translate AI ambition into measurable business outcomes. With over 12,000 employees across 20 global locations, augmented by AI collaborator agents, it brings together human expertise and technology to help organizations rethink operating models for efficiency and growth. Powered by Movate, its intelligent outcomes platform, Movate delivers practical, scalable, and industry-contextualized solutions that address real business challenges.
Founded 30 years ago, Movate has built a niche as a trusted and reliable provider of consumer and enterprise support and technology services. Besides offering managed IT and CX services, we leverage our five AI-powered proprietary platforms to provide best-in-class results. Today, we have tremendous recognition for our disruptive digital engineering capabilities, insights-driven approach, affinity towards customer business, employee empowerment, and use of AI and automation solutions, which differentiate us as a valued partner. At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth.

If you're ready to take the next step in your career. For more details visit www.movate.com

We look forward to meeting you and discussing your career aspirations with Movate Technologies.

Regards,

Vinodraj Muthaiah