Walk-in | Bulk Hiring ! Customer Care Executive | Apply Now

Globiva; Gurugram District; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva is looking for a Customer Care Executive to join our Customer Success, Service & Operations team in India. You will handle customer calls, respond to inquiries via phone, email or chat, and resolve complaints in a professional and timely manner.

You will also maintain CRM records and strive to meet daily productivity and quality targets. Both freshers and experienced candidates are encouraged to apply.

Qualifications

• 12th pass or graduate required.
• Good communication skills.
• Freshers or experienced candidates welcome.

Responsibilities

• Handle customer calls.
• Respond to inquiries via phone, email, or chat.
• Resolve complaints professionally and timely.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Communication skills

Education

12th Pass

Graduate

Tools

CRM software

Job description

PROFILE

Customer care executive !!

Key responsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 23K
• Experienced - 18k to 26k

Its depend on the interview. your salary will be decided based on your interview performance

Type: BPM / BPO Department: Customer Success, Service & Operations Employment

Immediate joiners preferred