Bulk Hiring ! Customer Care Executive / Apply Now

Globiva; Gurugram District; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva is seeking a customer care executive in Gurgaon to handle customer calls and respond to inquiries via phone, email, or chat. The role requires maintaining accurate CRM records and meeting daily productivity and quality targets.

The position is suitable for freshers and experienced candidates, with salary based on interview performance and eligibility criteria. Immediate joiners preferred.

Qualifications

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Skills

Communication skills

Phone support

CRM usage

Education

12th Pass / Graduate

Tools

CRM systems

Job description

PROFILE: Customer care executive Key responsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 23K
• Experienced - 18k to 26k

Its depend on the interview. your salary will be decided based on your interview performance

Type: BPM / BPO Department: Customer Success, Service & Operations Employment

Immediate joiners preferred.