Warranty Management

Manning Consulting; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Manning Consulting in Chennai is seeking a Warranty Manager to oversee warranty claims within manufacturing or automotive environments. You will drive claim processing, root-cause analysis, SLA adherence, and KPI/KRA reporting to senior leadership.

The role requires SAP knowledge, strong communication, and at least 6 years of relevant experience, including 1+ year of team leadership on paper. This is an office-based position with a five-day work week.

Qualifications

• Warranty management and claims handling experience in manufacturing or automotive sectors.
• Ability to drive KPI/KRA reporting and SLA adherence for warranty processes.
• Strong stakeholder management and communication capabilities.

Responsibilities

• Oversee warranty claims processing and root-cause analysis.
• Monitor KPI/KRA metrics and SLA performance for warranty functions.
• Coordinate with clients and internal teams to resolve claims efficiently.

Skills

Warranty Management / Warranty Claims

Manufacturing / Automotive industry

Team Leader experience

KPI & KRA

SLA & performance management

Client / Stakeholder management

Good communication skills

Tools

SAP

Job description

HIRING WARRANTY MANAGEMENT

Location: Chennai Experience: 6+ Years Work Mode: Work from Office Working Days: 5 Days

Key Skills

• Warranty Management / Warranty Claims
• Manufacturing / Automotive industry experience
• SAP knowledge
• Team Leader experience 1+ year mandatory on paper
• Strong KPI & KRA experience
• SLA & performance management
• Client / Stakeholder management
• Good communication skills