Warehouse Manager - Operations

zippee.delivery; Siliguri; On-site; INR 600,000 - 900,000; Full time

Job summary

zippee.delivery is hiring an experienced Warehouse Manager for Dark Store/FC Operations in Siliguri. You will oversee Same-Day Delivery and manage FC and delivery fleet teams, collaborating with D2C/E-Commerce brands to drive growth.

We seek 2-5 years of relevant experience, strong team and stakeholder management, and an owner's mindset. Join a fast-growing Quick Commerce startup focused on empowering ecommerce brands in the region.

Qualifications

• 2-5 years of Operations/Supply Chain Management experience in Quick Commerce/Ecommerce warehousing/logistics.
• Must have team management, stakeholder management, and independent decision-making experience.
• Must possess an owner's mindset and be driven to build and scale operations.

Responsibilities

• Oversee Same-Day Delivery operations in Siliguri.
• Manage FC/delivery fleet teams at Dagapur FC, Siliguri, West Bengal.
• Collaborate with customers (D2C/E-Commerce Brands) to support growth.
• Own inbound, inventory management, outbound, manpower planning, rostering, training, and engagement.
• Lead SOPs for dark store and last-mile to improve metrics.
• Oversee weekly audits and daily MIS reporting to Management.
• Foster rockstar culture to scale profitability.

Skills

Team management

Stakeholder management

Decision making

Owner mindset

Job description

• We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Siliguri.
• Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.

Responsibilities:

• Help oversee Same-Day Delivery operations in Siliguri.
• Manage FC/delivery fleet teams in Dagapur FC, Siliguri, West Bengal.
• Work closely with our customers (D2C/E-Commerce Brands) and support them in growth.
• Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
• Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
• Oversee weekly audits and daily MIS reporting to Management.
• Help create a rockstar culture amongst your team to scale to profitability.

Qualifications:

• 2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies.
• Team management, stakeholder management, & independent decision-making experience are a must.
• Must have an owner's mindset. We are looking for owners, not employees.
• Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.