Warehouse Manager

Azelis Group; Mumbai City; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

Azelis Group in Mumbai is seeking an experienced Head of Warehouse Operations to lead and optimize all warehousing activities. You will manage 3PL relationships, drive KPIs, ensure regulatory compliance and oversee inventory control.

The role requires 12–15 years in warehouse management, MBA in supply chain, and strong ERP (D365) and MS Office skills. Excellent coordination with procurement, CSR, Sales, and Finance is essential.

Qualifications

• Graduate or postgraduate with MBA in Supply Chain management preferred.
• 12-15 years in warehouse management, minimum 5 years in leadership.
• Proficient in warehouse procedures and policies.
• Experience with ERP warehouse management systems; D365 preferred.
• Strong communication and cross-functional coordination.
• Proficient in MS Office and document management.

Responsibilities

• Lead warehousing operations and establish warehouse processes.
• Manage agreements with service providers and ensure compliance.
• Enforce safety regulations and regulatory licenses for storage.
• Ensure 3PL performance, reports, trackers and labor distribution.
• Oversee inbound/outbound, dispatch, quality, inventory and ERP docs.
• Monitor vehicle arrangements, pricing, loading/unloading activities.
• Conduct cycle counts and reconcile inventory discrepancies.
• Drive KPIs and implement corrective actions for misses.
• Document inbound/outbound inventory and cost allocations.
• Publish reports and stock/status trackers to stakeholders.
• Resolve issues and customer complaints; perform RCA.
• Lead process improvements and savings projects.
• People management and training of warehouse team; develop SMEs.

Skills

Warehouse management

ERP systems

MS Office

Leadership

Education

MBA in Supply Chain

Tools

Dynamics 365

Job description

Key Responsibilities:

• Adherence to all company policies and procedures.
• Lead and manage all warehousing related operations including setting up of warehouse processes and daily routine operations.
• Administrative Responsibilities
  • Responsible for managing Agreement /contract with service providers.
  • Enforce safety regulations and maintain a clean, hazard-free facility.
  • Meet all compliance & regulatory requirements regarding licenses, operational & fire safety, health & environmental hazards, storage and handling of material.
  • Ensure 3PL are performing all their duties as per agreement including daily routine activities, sharing of reports, trackers and distribution of labor.
  • Conduct Performance evaluation of 3 PL at regular intervals
• Operations Responsibilities
  • Ensure daily routine warehousing activities are being monitored, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR , Invoice & other documents)
  • Ensure daily Logistics operations including vehicle arrangements, price negotiations, vehicle condition, loading/unloading etc are being monitored
• Overseeing cycle counts, reconciling discrepancies, and ensuring system accuracy.
• Co-ordinate with CSR and procurement team to ensure smooth movement of inbound and outbound of material.
• Drive monthly /quarterly KPIs and take corrective actions for any misses.
• Ensure proper documentation and processes for inbound and outbound inventory
• Collaborate with stakeholders for data and information on Inventory planning at the warehouse for storage and movement to meet business requirements.
• Initiate, manage and maintain cross functional communication /discussions with Sales, Supply Chain & Finance teams to align on inventory volumes, storage space, and costing.
• Ensure disposal of discarded and write off material is managed as per internal policy as well as local regulatory requirements.
• Conduct monthly / quarterly stock audits and share reports with stakeholders along with correct action plan for issues (if any)
• Accurate and timely processing of warehousing bills and assigning the accurate expense code to determine the right costing.
• Publish reports, metrics and share Order status trackers with stakeholders
• Timely resolve issues & customer complaints, conduct RCA and implement corrective action plan
• Lead / Drive Process improvement & savings projects
• People management
  • Responsible for people management & development.
  • Coach & develop SMEs/Leaders. Create and train back-ups for each process`
  • Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems

Qualifications & Experience:

• Graduate/Postgraduate (MBA in Supply Chain management would be preferred)
• 12-15 years of experience in warehouse management (min 5 yrs in leadership role)
• Proficiency with warehouse procedures and policies
• Good experience of ERP warehouse management systems and documentation tools (D365 preferred)
• Good communication, collaborative and coordination abilities
• Proficiency in MS Office and document management systems

Preferred Skills:

• Experience in pharma & food industry
• Knowledge of ISO standards and audit documentation