Warehouse Manager

Dentalkart; Delhi; On-site; INR 4,200,000 - 6,000,000; Full time

Benefits offered by this job

Competitive compensation

Lead large warehouse operation

Exposure to WMS/ERP & automation

Cross-functional collaboration

Leadership development

Inventory analytics

Career growth

Collaborative culture

Job summary

Dentalkart is seeking a senior Warehouse/Operations head in Delhi to design and optimize our warehouse layout, storage systems, and SOPs for dental products. You will own capacity planning, drive automation, and set productivity benchmarks to scale operations as the business grows.

You will lead 50–100+ warehouse staff, recruit and develop talent, and work with procurement, logistics, finance, and tech teams to ensure on-time, accurate fulfillment.

Qualifications

• Graduate or postgraduate in Supply Chain, Logistics, Operations, or an MBA focused on Operations.
• 8–12 years of warehouse/operations experience with at least 3 years in a managerial role.
• Pharma, medical devices, or e‑commerce fulfillment exposure is strongly preferred.
• Deep expertise in WMS/ERP and strong analytical skills (Excel, Zoho).

Responsibilities

• Design and optimize warehouse layout, storage systems, and SOPs for dental products.
• Own capacity planning including space utilization, manpower, and equipment planning.
• Drive automation and process improvements (WMS upgrades, barcode/RFID, conveyors).
• Set and monitor productivity benchmarks and improve throughput across operations.
• Lead a team of 50–100+ staff; recruit, train, and develop personnel.
• Collaborate with procurement, logistics, finance, and tech for seamless order fulfillment.
• Ensure safety, compliance, and audit readiness across the warehouse.

Skills

Leadership

Analytical skills

Education

Graduate/Postgraduate in Supply Chain, Logistics, Operations, or MBA (Operations preferred)

Tools

WMS/ERP

Excel

Zoho

Job description

Design and optimize warehouse layout, storage systems, and SOPs for dental products (devices, consumables, equipment, cold-chain where applicable)

Own capacity planning - space utilization, manpower, and equipment aligned to business growth

Drive automation and process improvement initiatives (WMS upgrades, barcode/RFID, conveyor systems)

Set and monitor warehouse productivity benchmarks; continuously improve throughput

Inventory Control

Ensure near-zero variance between system and physical inventory through robust cycle count programs

Establish FEFO/FIFO protocols and expiry management systems for consumables

Own shrinkage, damage, and dead-stock reduction targets

Liaise with procurement on replenishment planning and demand forecasting

Lead a team of 50-100+ warehouse staff (assistant managers, executives, helpers, contract labor)

Recruit, train, appraise, and develop warehouse personnel

Build a performance-driven culture with clear accountability at every level

Cross-functional Collaboration

Partner with procurement, logistics, customer ops, and tech teams to ensure seamless order fulfillment

Coordinate with 3PL/courier partners for outbound SLA adherence

Work with finance on inventory valuation, write-offs, and audit readiness

Compliance & Safety

Ensure full compliance with safety norms, fire regulations, and labor laws

Maintain audit-ready warehouse at all times (internal + statutory)

Handle regulatory requirements for medical device storage (if applicable)

Reporting & Analytics

Publish weekly/monthly warehouse performance dashboards to leadership

Analyze trends in errors, delays, and costs; present actionable insights

Requirements

Graduate/Postgraduate in Supply Chain, Logistics, Operations, or MBA (Operations preferred)

8-12 years of warehouse/operations experience; at least 3 years in a managerial role

Prior experience in pharma, medical devices, or e-commerce fulfillment strongly preferred

Deep expertise in WMS/ERP

Strong analytical skills - Excel, Zoho

• Competitive compensation with performance-linked growth opportunities


• Opportunity to lead and scale a large, technology-driven warehouse operation


• Exposure to WMS/ERP, automation, barcode/RFID, and process improvement initiatives


• Opportunity to work with cross-functional teams across Supply Chain, Procurement, Logistics, Finance, Tech, and Customer Operations


• Leadership opportunity to manage and develop a large warehouse team


• Exposure to inventory optimization, analytics, compliance, and operational excellence


• Professional growth and career development opportunities


• Collaborative and performance-driven work environment