Warehouse Manager

V2 Retail Ltd; Bangalore Rural; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

V2 Retail Ltd in Bengaluru is seeking an experienced Warehouse Head to lead end-to-end DC operations, including inbound/outbound, inventory accuracy, and cost controls. The role emphasizes safety, compliance, and continuous process improvement to ensure high service levels for stores and customers.

The candidate will drive planning, governance, and team development across warehouse functions, with strong emphasis on WMS discipline, cycle counts, and vendor coordination.

Qualifications

• Graduate or postgraduate with 10–15 years of experience in warehouse/DC operations.
• Strong command on WMS and warehouse processes including inbound/outbound, inventory control, and audits.
• Experience managing large manpower, contract labour, productivity, and shift operations.

Responsibilities

• Own complete DC operations including inbound receiving, putaway, storage, replenishment, picking, packing, dispatch, and returns processing.
• Plan daily/weekly workloads, deployment, shift planning, and productivity tracking across all warehouse functions.
• Drive inventory accuracy through cycle counts, audits, bin discipline, stock reconciliation, and shrinkage control.
• Ensure adherence to WMS processes; resolve deviations and monitor SLA/TAT for store dispatches.
• Maintain costs (manpower, consumables, MHE) and publish MIS on productivity, losses, fill-rate, aging, damages.
• Develop warehouse teams; conduct training, performance reviews, and shopfloor discipline.
• Oversee vendor/contractor operations and ensure SLA compliance and service quality.
• Ensure layout optimization, MHE uptime, 5S, and regulatory readiness during audits.

Skills

WMS knowledge

Inventory accuracy

Team leadership

Excel

MIS reporting

Lean

5S

Stakeholder management

EHS compliance

Cost control

Vendor management

Education

Graduate/Postgraduate

Tools

MS Excel

Google Sheets

Job description

We are seeking an experienced, process-driven Warehouse Head to lead end-to-end Distribution Centre (DC) operations. The ideal candidate will be responsible for managing inbound and outbound execution, inventory accuracy, people productivity, WMS discipline, safety/compliance, and cost controls. This role is critical to ensuring high service levels to stores/customers through strong planning, governance, and continuous process improvement.

Designation - Warehouse Head

Experience - 10 to 15 Yrs

Department - Supply Chain / Warehouse Operations

Responsibilities

• Own complete DC operations including inbound receiving, putaway, storage, replenishment, picking, packing, dispatch, and returns processing
• Plan daily/weekly workloads and ensure manpower deployment, shift planning, and productivity tracking across all warehouse functions
• Drive inventory accuracy through cycle counts, audits, bin discipline, stock reconciliation, and shrinkage control
• Ensure strict adherence to WMS processes (receiving, location management, picking waves, dispatch scanning) and resolve system/process deviations
• Monitor SLA/TAT performance for store dispatches and customer orders; identify bottlenecks and implement corrective actions
• Control warehouse costs (manpower, consumables, MHE, utilities) and publish daily/weekly/monthly operational MIS (productivity, losses, fill-rate, aging, damages)
• Manage and develop warehouse teams including supervisors; ensure training, performance reviews, and strong shopfloor discipline
• Oversee vendor/contractor operations (loading/unloading, housekeeping, packaging) and ensure SLA compliance and service quality
• Ensure warehouse infrastructure readiness: layout optimization, space utilization, racking, MHE uptime, and 5S implementation
• Own safety, security, and statutory compliance: fire safety, EHS practices, PPE usage, incident reporting, and regulatory readiness during audits/inspections
• Coordinate with Transport/Delivery teams for vehicle planning, dispatch scheduling, documentation, and adherence to loading norms
• Drive continuous improvement using lean practices to improve throughput, reduce errors, improve pick accuracy, and lower turnaround time

Qualifications

Graduate/Postgraduate with 10–15 years of experience in warehouse/DC operations (retail/e-commerce preferred)

Required Skills

• Strong hands-on knowledge of WMS and warehouse processes (inbound, outbound, inventory control, returns)
• Proven experience managing large manpower (including contract labour), productivity, and shift operations
• Strong command on inventory accuracy, cycle counting, shrinkage control, and audit readiness
• Working knowledge of EHS, fire safety, and statutory compliance requirements applicable to warehouses
• Excellent planning, stakeholder coordination (stores, transport, finance, planning), and people leadership skills
• Proficient in MS Excel/Google Sheets and MIS reporting; comfortable using dashboards/metrics to drive performance