Warehouse Assistant

Mayur Shivmurti Gadave; Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Mayur Shivmurti Gadave is seeking a Warehouse Executive to manage inventory, dispatch, and customer communications from the Delhi region. The role covers stock accuracy, order fulfillment, documentation, and cross-team coordination to ensure timely deliveries.

Responsibilities include handling stock records, packing, dispatch, and resolving customer inquiries and complaints with a focus on accuracy and efficiency. A Graduate with logistics exposure is preferred, with ERP/Excel skills.0

Qualifications

• Graduate in any discipline.
• Diploma in Logistics, Supply Chain, or Warehouse Management will be an added advantage.
• Experience in Warehouse/Dispatch/Inventory is preferred.

Responsibilities

• Maintain accurate stock records for finished goods and samples.
• Perform daily stock updates and physical stock verification.
• Assist in inventory reconciliation and stock audits.
• Ensure proper storage, labeling, and identification of materials.
• Report stock shortages, damages, or discrepancies to the Senior Warehouse Incharge.
• Prepare dispatch documents, delivery challans, invoices, and E-Way Bills (if applicable).
• Coordinate with transporters for timely dispatch of customer orders.
• Ensure accurate packing, loading, and dispatch as per customer requirements.
• Maintain daily dispatch records and update dispatch status.
• Handle customer enquiries related to order status, dispatch schedules, and delivery updates.
• Coordinate with the Sales, CRM, and Warehouse teams to provide timely information to customers.
• Maintain professional communication with customers through phone, email, and WhatsApp.
• Record customer complaints related to dispatch shortages, damaged material, wrong dispatches, or delivery issues.
• Coordinate with the concerned departments for timely resolution.
• Maintain complaint records and follow up until closure.
• Maintain stock registers, dispatch records, inward and outward registers, and warehouse documentation.
• Prepare daily stock and dispatch reports for the Senior Warehouse Incharge.
• Ensure all warehouse records are accurate and updated.
• Support daily warehouse activities, including material receipt, storage, picking, packing, and dispatch.
• Maintain warehouse cleanliness and follow 5S practices.
• Ensure safe handling and storage of materials.
• Coordinate with Sales, CRM, Dispatch, Accounts, and Production teams for smooth order execution.
• Support the Senior Warehouse Incharge in completing day-to-day warehouse activities efficiently.

Skills

Inventory & Stock Management

Dispatch Coordination

Customer Communication

Documentation & Record Keeping

MS Excel & ERP Software

Education

Graduate in any discipline

Diploma in Logistics, Supply Chain, or Warehouse Management

Job description

Key Responsibilities

1. Inventory & Stock Management

• Maintain accurate stock records of finished goods and samples.
• Perform daily stock updates and physical stock verification.
• Assist in inventory reconciliation and stock audits.
• Ensure proper storage, labeling, and identification of materials.
• Report stock shortages, damages, or discrepancies to the Senior Warehouse Incharge.

2. Dispatch Coordination

• Prepare dispatch documents, delivery challans, invoices, and E-Way Bills (if applicable).
• Coordinate with transporters for timely dispatch of customer orders.
• Ensure accurate packing, loading, and dispatch as per customer requirements.
• Maintain daily dispatch records and update dispatch status.

3. Customer Enquiries & Coordination

• Handle customer enquiries related to order status, dispatch schedules, and delivery updates.
• Coordinate with the Sales, CRM, and Warehouse teams to provide timely information to customers.
• Maintain professional communication with customers through phone, email, and WhatsApp.

4. Customer Complaint Handling

• Record customer complaints related to dispatch shortages, damaged material, wrong dispatches, or delivery issues.
• Coordinate with the concerned departments for timely resolution.
• Maintain complaint records and follow up until closure.

5. Documentation & Reporting

• Maintain stock registers, dispatch records, inward and outward registers, and warehouse documentation.
• Prepare daily stock and dispatch reports for the Senior Warehouse Incharge.
• Ensure all warehouse records are accurate and updated.

6. Warehouse Operations

• Support daily warehouse activities, including material receipt, storage, picking, packing, and dispatch.
• Maintain warehouse cleanliness and follow 5S practices.
• Ensure safe handling and storage of materials.

7. Internal Coordination

• Coordinate with Sales, CRM, Dispatch, Accounts, and Production teams for smooth order execution.
• Support the Senior Warehouse Incharge in completing day-to-day warehouse activities efficiently.

Educational Qualification

• Graduate in any discipline.
• Diploma in Logistics, Supply Chain, or Warehouse Management will be an added advantage.

Experience

• 1 to 3 years of experience in Warehouse, Stores, Dispatch, or Inventory Management.
• Experience in a manufacturing or trading company will be preferred.

Required Skills

• Inventory & Stock Management
• Dispatch Coordination
• Customer Communication
• Documentation & Record Keeping
• MS Excel & ERP Software