Walkin Drive For International Voice Process | Noida | WFO

HCL Technologies Limited; Dadri; On-site; INR 260,000 - 340,000; Full time

Job summary

HCLTech is hiring for International Voice Process in Noida. Walk-in interviews are scheduled from 26th to 30th October, 11:00 AM to 2:00 PM. Experience required: 1-3 years in International Voice Process. Eligibility: Any Graduate / Postgraduate. Please carry updated resume, passport-size photo, and ID proof (Pan card/Aadhar). No laptops or other devices.

Role involves inbound calling with no sales, upselling, or cross-selling. Contact Navya/Shruti for further details. Walk-in location: Noida.

Qualifications

• 1-3 years in International Voice Process
• Excellent verbal & written communication skills
• Strong problem-solving mindset
• Ability to multitask and deliver results individually and in a team

Responsibilities

• Respond to client queries via voice and written communication, ensuring accurate and timely resolutions.
• Handle inquiries related to products, services, data, and client accounts.
• Manage multiple client queries efficiently using workflow tools.
• Maintain accurate records of customer interactions in internal systems.
• Collaborate with internal teams to resolve client issues effectively.
• Ensure client satisfaction with service excellence and a customer-first approach

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Education

Any Graduate / Postgraduate

Job description

HCLTech is Hiring for International Voice Process

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 26th - 30th October,26

Timing: 11:00 AM - 2:00PM

Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301

Work Location: Noida

Contact Persons: Navya/Shruti

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

We are hiring Associates/ Analyst for our Inbound Calling Process (No Sales, No Upselling, No Cross-Selling).

Role Details:

Designation: Associate/Analyst Process :Inbound Calling

Experience: 1-3 years in International Voice Process Education

Eligibility: Any Graduate / Postgraduate

Mandatory Qualifications

Excellent verbal & written communication skills

Strong problem-solving mindset

Ability to multitask and deliver results both individually & as part of a team

Key Responsibilities

Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.

Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach