Walk-in | Customer Care Executive

Extensya India Services; Sector 10; On-site; INR 324,000 - 396,000; Full time

Job summary

Extensya India Services in Noida seeks enthusiastic candidates for an International Voice Process to handle inbound calls from international customers and resolve queries within defined guidelines.

Eligibility: Any Undergraduate/Graduate with excellent communication skills. Location is Noida Sector 3, walking distance from Sector 16 Metro Station. Working Days: 5 days a week. Shifts: Day Shifts for Females; Rotational Shifts for Males. Salary: Up to 3.60 LPA plus attractive perks and benefits.

Qualifications

• Undergraduate or graduate with good communication skills required.
• No prior formal work experience necessary; freshers can apply.
• Willingness to work in a voice process and maintain professional customer interactions.

Responsibilities

• Handle inbound calls from international customers.
• Address customer queries, concerns, and service-related requests professionally.
• Provide accurate information and ensure effective resolution within process guidelines.
• Maintain high customer satisfaction and communication quality.
• Meet KPIs related to quality, productivity, and customer experience.

Skills

Customer service

Communication skills

Education

Undergraduate/Graduate

Job description

Urgent Hiring International voice Process

We are looking for enthusiastic and customer-focused candidates to join our International Voice Campaign!

Eligibility: Any Undergraduate/Graduate with excellent communication skills.

Job Description

Handle inbound calls from international customers.

Address customer queries, concerns, and service-related requests professionally.

Provide accurate information and ensure effective resolution within the defined process guidelines.

Maintain a high level of customer satisfaction and communication quality.

Meet process KPIs related to quality, productivity, and customer experience.

Location: Noida Sector 3 – Walking distance from Sector 16 Metro Station

Working Days: 5 Days a Week

Shifts: Day Shifts for Females | Rotational Shifts for Males

Salary: Up to 3.60 LPA + Attractive Perks & Benefits