WALK-IN DRIVE | International Non-Voice Process

Datamark Bpo Service; Chennai District; Sur place; INR 200 000 - 320 000; Plein temps

Avantages offerts par ce poste

Attractive Salary Package

International Exposure

Career Growth Opportunities

Friendly Work Environment

Learning & Development Programs

Performance-Based Growth

Résumé du poste

Datamark Bpo Service in Chennai invites freshers and experienced professionals for a full-time customer support role. You will handle customer queries via Email and Chat, maintain quality service, and collaborate with internal teams to resolve issues.

Immediate joiners preferred. Rotational shifts include mid and night shifts, offering an attractive salary package and international exposure to enhance your career growth.

Qualifications

• Good written English communication skills.
• Basic computer knowledge.
• Customer-focused attitude.
• Ability to work in rotational shifts.

Responsabilités

• Handle customer queries through Email and Chat
• Resolve customer concerns professionally and efficiently
• Maintain high-quality customer service standards
• Ensure timely response and resolution of customer requests
• Document customer interactions accurately
• Meet productivity and quality targets
• Collaborate with internal teams to provide seamless customer support

Connaissances

Good written English communication

Basic computer knowledge

Customer-focused attitude

Ability to work in rotational shifts

Description du poste

Employment Type: Full-Time

Key Responsibilities

• Handle customer queries through Email and Chat
• Resolve customer concerns professionally and efficiently
• Maintain high-quality customer service standards
• Ensure timely response and resolution of customer requests
• Document customer interactions accurately
• Meet productivity and quality targets
• Collaborate with internal teams to provide seamless customer support

Eligibility Criteria

• Freshers and Experienced candidates can apply
• Good written English communication skills
• Basic computer knowledge
• Ability to work in rotational shifts
• Customer-focused attitude
• Immediate joiners preferred

Shift Details

• Mid Shift: 2:30 PM - 10:30 PM
• Night Shift: 10:30 PM - 6:30 AM

Why Join Us?

• Attractive Salary Package
• International Exposure
• Career Growth Opportunities
• Friendly Work Environment
• Learning & Development Programs
• Performance-Based Growth