Walk-in | Workshop Assistant

Gujarat Travels; Ahmedabad District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Gujarat Travels Pvt. Ltd. is seeking an experienced Workshop Floor Operations Manager to oversee fleet maintenance, floor execution, and the lifecycle of job cards across the bus fleet. You will coordinate with mechanics and OEMs to ensure timely service, repairs, and warranty management.

You will supervise technicians, manage job cards from open to close, optimize repair turnaround times, and maintain thorough maintenance logs with MIS reporting, while upholding safety and quality standards.

Qualifications

• Bachelor's or Diploma in Mechanical/Automobile Engineering.
• Min 3–4 years hands-on experience in commercial vehicle workshop operations.
• Strong leadership, follow-up discipline, and deadline-driven.

Responsibilities

• Oversee daily floor operations for fleet mechanical repairs and bodywork.
• Coordinate with mechanics and technicians; enforce safety and turnaround times.
• Manage job cards from opening to close; track status and verifications.
• Coordinate with OEMs and authorized dealers for service, warranty, and major repairs.
• Prepare maintenance logs and daily/weekly MIS reports; escalate major defects.

Skills

Leadership

Follow-up discipline

Attention to detail

Time management

Education

Mechanical/Automobile Eng

Tools

Job Card systems

MS Office

MIS reporting

Job description

Job Objective

To support the Workshop Head in maintaining high standards of fleet mechanical reliability, roadworthiness, and bodywork finish. This role oversees daily floor activities, manages job card lifecycles from open to close, coordinates with mechanics and technicians, and collaborates directly with OEMs and authorized dealerships to ensure timely service, repairs, and warranty management.

Key Responsibilities (KRAs)

1. Workshop Floor Operations & Execution

• Floor Oversight: Supervise daily mechanical, auto-electrical, air-conditioning, and bodywork repairs across all buses in the bay.
• Technician Management: Distribute daily work, guide mechanics and technicians, and enforce safety standards and repair turnaround times.
• Quality Assurance: Conduct pre-repair diagnostics and post-repair inspections before clearing buses for operational handover.

2. Job Card Management & Process Control

• Job Card Creation & Tracking: Open, update, and track detailed job cards for every vehicle entering the workshop.
• Work Completion: Ensure all complaints, routine service items, and preventative maintenance tasks listed on job cards are thoroughly addressed before sign-off.
• Cost & Time Optimization: Monitor labor hours, spare part usage, and overall repair time to optimize turnaround times and reduce vehicle downtime.

3. OEM & Dealership Coordination

• External Repairs & Services: Act as the primary point of contact for original equipment manufacturers (OEMs) and authorized commercial vehicle dealerships (e.g., TATA, Ashok Leyland, Volvo, Eicher).
• Scheduled Services & Inspections: Schedule, send, and follow up on buses sent for specialized OEM check-ups, major overhauls, or bodywork repairs.
• Warranty & Claim Management: Track OEM warranties, log claims, and follow up to ensure swift replacement or repair of eligible parts.

4. Inventory & Maintenance Planning

• Preventative Maintenance: Coordinate routine inspection schedules (oil changes, brake checks, suspension overhauls) to minimize unexpected breakdown risks.
• Spare Parts Requisition: Coordinate with the store/spares team to ensure necessary parts are available for scheduled repairs, avoiding floor delays.

5. Reporting & Documentation

• Maintenance Logs: Maintain complete historical maintenance records and service histories for each bus in the fleet.
• MIS & Escalations: Prepare daily/weekly repair status reports, vehicle downtime metrics, and escalates major mechanical defects or persistent issues to the Workshop Head.

Key Performance Indicators (KPIs)

1. Job Card Closure Rate: 100% timely closure of job cards with proper documentation and verification.
2. Turnaround Time (TAT): Reduction of average floor time per vehicle for scheduled and corrective repairs.
3. Repeat Failures: Zero recurring mechanical or structural breakdowns within 30 days of repair.
4. OEM Coordination: 100% compliance with OEM service schedules and fast turnaround on dealership repairs/warranty claims.
5. Fleet Availability: Maximize vehicle availability for operations through proactive maintenance.

Required Skills & Qualifications

• Educational Background: Bachelor's Degree or Diploma in Mechanical Engineering or Automobile Engineering.
• Experience: Minimum 34 years of hands-on experience in commercial vehicle (bus or heavy motor vehicle) workshop operations, fleet maintenance, or dealership service bays.
• Technical Knowledge: Sound understanding of diesel engines, pneumatic braking systems, suspensions, auto-electrical systems, HVAC units, and bus body structures.
• Process & Tool Skills: Hands-on experience working with digital or manual Job Card systems, service checklists, and basic MS Office/MIS reporting.
• Attributes: Strong leadership skills, excellent follow-up discipline, keen eye for technical detail, and the ability to work under tight operational deadlines.