Walk-in | virtual | Collection Executive

Globiva; Gurugram District; On-site; INR 181,000 - 189,000; Full time

Job summary

Globiva in Gurugram invites applications for a Collection Executive in the banking process. Location Sector 18, Gurugram. Freshers with Graduation required; DRA certified candidates may be exempt.

You will contact customers with missed EMIs, remind them to pay, follow up on installments, explain repayment details, and maintain records. Freshers and experienced candidates can apply subject to eligibility.

Qualifications

• Graduation is mandatory for non-DRA freshers.
• DRA certified candidates: Graduation is not mandatory.
• Freshers and experienced candidates can apply subject to eligibility.

Responsibilities

• Contact customers who have taken loans and missed EMIs.
• Polite reminders to customers to pay pending EMIs.
• Follow up on overdue loan installments.
• Explain repayment details and assist with payment queries.
• Maintain records of customer interactions and follow-ups.
• Ensure professional communication and adherence to bank policies.

Skills

Good communication

Convincing skills

Professional demeanor

Willingness to work in collection

Basic EMI knowledge

Education

Graduation mandatory for freshers

Job description

Job description

HIRING: COLLECTION EXECUTIVE ( Banking process)

Process: Bank Collection Process

Location: Sector 18, Gurugram

Job Role: Collection Executive

Eligibility Criteria

• Freshers (Non-DRA Certified): Graduation is mandatory.
• DRA Certified Candidates: Graduation is not mandatory.
• Freshers and experienced candidates can apply, subject to the eligibility criteria.

Salary Details

• EXP- Monthly CTC: 22,700
• Monthly In-Hand Salary: 16,900
• Fresher - 22,000 CTC
• In- hand- 16,200

Job Responsibilities

1. Contact customers who have taken loans and have missed their EMI payments.
2. Politely remind customers to pay their pending EMIs.
3. Follow up with customers regarding overdue loan installments.
4. Explain repayment details and assist customers with payment-related queries.
5. Maintain records of customer interactions and follow-ups.
6. Ensure professional communication and follow the bank's collection policies.

Required Skills

• Good communication and convincing skills.
• Ability to handle customers professionally.
• Willingness to work in the collection process.
• Basic knowledge of loan repayments and EMIs is an advantage.