Collection Executive | Freshers are also welcome | Gurugram |

Globiva; Gurugram District; On-site; INR 189,000 - 253,000; Full time

Job summary

Globiva is looking for a Collection Executive to manage overdue loan EMI follow-ups, remind customers about pending payments, and explain repayment options. You will maintain accurate customer records and ensure professional interactions with clients in a banking context.

The role suits freshers or experienced candidates with strong communication and negotiation skills, and basic computer knowledge. It offers a rotational shift and sector 18, Gurugram setting.

Qualifications

• Graduation is mandatory for freshers who are not DRA certified.
• DRA-certified candidates can apply without graduation.
• V4 communication skills are required.

Responsibilities

• Follow up with customers regarding overdue loan EMIs.
• Remind customers about pending payments.
• Explain repayment details and resolve payment-related queries.
• Maintain customer records and follow-up details.
• Ensure professional communication with customers.

Skills

Good communication

Convincing skills

Customer handling

Negotiation abilities

Basic computer knowledge

Education

Graduation mandatory for freshers

DRA certification allows without graduation

Job description

WE ARE HIRING CANDIDATES FOR COLLECTION PROCESS

Join Globiva Services Pvt. Ltd. and build your career in the banking sector!

Job Details

• Position: Collection Executive
• Banking Process
• Location: Sector 18, Gurugram
• Salary: 22,700 CTC per month
• In-Hand Salary: 16,900 per month
• Shift: Rotational
• Experience: Freshers & Experienced Candidates

Eligibility Criteria

• Graduation is mandatory for freshers who are not DRA certified.
• DRA-certified candidates can apply without graduation.
• V4 communication skills are required.

Key Responsibilities

• Follow up with customers regarding overdue loan EMIs.
• Remind customers about pending payments.
• Explain repayment details and resolve payment-related queries.
• Maintain customer records and follow-up details.
• Ensure professional communication with customers.

Required Skills

• Good communication and convincing skills.
• Customer handling and negotiation abilities.
• Basic computer knowledge.