Walk-in | US calling / voice process

Black Turtle; Hyderabad; On-site; INR 240,000 - 420,000; Full time

Job summary

Black Turtle in Hyderabad is seeking a US Voice Calling professional to handle calls for US clients. You will engage with customers, understand needs, and provide accurate support during US night shifts.

The role emphasizes strong communication, client interaction, and reliable data handling, with a focus on meeting daily targets and delivering high-quality service to US customers.

Qualifications

• Experience in US Calling/US Voice Process.
• Experience handling US customers.
• Excellent spoken English and communication.
• Comfortable working in US shifts/night shifts.

Responsibilities

• Handle US customer calls and provide professional support.
• Make and receive inbound/outbound US calls.
• Understand customer requirements and provide the right assistance.
• Maintain call and customer information accurately.
• Follow up with customers when needed.
• Meet daily calling and performance targets.
• Communicate clearly and professionally with US customers.

Skills

US Calling

US Voice Process

Customer Support

Call Center

Excellent English

Job description

US Voice Process / Customer Support Executive

Role: US Voice Calling / Customer Support
Location: 22, Raj Bhavan Rd, Somajiguda, Hyderabad, Telangana 500082
Job Type: Full-Time
Shift: US Shift / Night Shift

Job Summary

We are looking for a US Voice Calling professional who can handle US customers and calls. The ideal candidate should have strong communication skills and experience working with US clients/customers.

Responsibilities

• Handle US customer calls and provide professional support.
• Make and receive inbound/outbound US calls.
• Understand customer requirements and provide the right assistance.
• Maintain call and customer information accurately.
• Follow up with customers when needed.
• Meet daily calling and performance targets.
• Communicate clearly and professionally with US customers.

Requirements

• Experience in US Calling / US Voice Process.
• Experience handling US customers or clients.
• Excellent spoken English and communication skills.
• Good listening and customer-handling skills.
• Comfortable working in US shifts/night shifts.
• Candidates with strong calling and customer service experience are preferred.

Ideal Candidate

We are looking for someone who is confident on calls, comfortable speaking with US customers, and can understand and handle customer requirements professionally.

Keywords

Keywords: US Calling | US Voice Process | International Voice Process | Customer Support | Call Center | Voice Process | US Customer Service