Walk-in | Tele Sales Executive

Felco Digital Kisok Systems; Chennai; On-site; INR 167,000 - 290,000; Full time

Benefits offered by this job

Annual bonus

Provident fund

Job summary

Felco Digital Kisok Systems is seeking a Telemarketing Executive in Chennai. The ideal candidate will be enthusiastic, confident, and capable of handling outbound calls, addressing customer queries, and explaining products clearly.

The role requires 6 months to 1 year of experience and strong communication skills in English and Tamil. Candidates should be proficient with basic MS Excel and comfortable with target-driven environments.

Qualifications

• 6 months to 1 year of experience in telecalling, telesales, or customer support.
• Excellent verbal communication and interpersonal skills.
• Fluency in English and Tamil; basic computer skills including MS Excel.

Responsibilities

• Make outbound calls to potential and existing customers.
• Handle incoming customer calls and address their queries.
• Explain company products and services clearly to customers.
• Generate leads and follow up with interested prospects.
• Maintain good relationships with customers through regular follow-ups.
• Achieve daily and monthly calling targets.
• Maintain accurate records of calls and customer information.
• Coordinate with the sales team to convert leads into business opportunities.

Skills

Telecalling

Telesales

Customer support

Verbal communication

Interpersonal skills

Tamil

English

Tools

MS Excel

Job description

Job Description Telemarketing Executive

Job Title: Telemarketing

Experience: 6 Months 1 Year

Employment Type: Full-Time

Department: Sales / Customer Support

Job Summary

We are looking for an enthusiastic and confident Telecaller with excellent communication skills to join our team. The ideal candidate should have a pleasant phone manner, good convincing skills, and the ability to communicate effectively with customers.

Roles & Responsibilities

• Make outbound calls to potential and existing customers.
• Handle incoming customer calls and address their queries.
• Explain company products and services clearly to customers.
• Generate leads and follow up with interested prospects.
• Maintain good relationships with customers through regular follow-ups.
• Achieve daily and monthly calling targets.
• Maintain accurate records of calls and customer information.
• Coordinate with the sales team to convert leads into business opportunities.

Requirements & Skills

• 6 months to 1 year of experience in telecalling, telesales, or customer support.
• Excellent verbal communication and interpersonal skills.
• Good convincing and negotiation abilities.
• Fluency in English and Tamil (additional languages are an advantage).
• Basic computer knowledge and familiarity with MS Excel.
• Positive attitude, patience, and willingness to learn.
• Ability to handle customer queries professionally.

Perks and benefits

• Annual bonus, Provident fund