Walk-in | Tele Collection Executive

Careernet; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Careernet in Bengaluru is seeking a Collection Executive to handle follow-ups, recover outstanding payments, and maintain positive customer relationships while ensuring timely collections. The role requires coordinating with internal teams and achieving set targets.

The ideal candidate has 1.3 years in collections or BFSI, strong communication and negotiation skills, and proficiency in MS Excel. Working hours are a standard weekday shift with weekends off.

Qualifications

• 1.3 years of experience in collections, recovery, customer service, or BFSI.
• Fluency in a South Indian Language is preferred.
• Good communication and negotiation skills.
• Basic computer knowledge and MS Excel proficiency.
• Ability to handle customers professionally.
• Graduation is preferred.

Responsibilities

• Contact customers via calls and follow-ups regarding pending payments.
• Negotiate payment arrangements and resolve customer queries.
• Maintain accurate records of collection activities.
• Ensure timely recovery of outstanding dues.
• Coordinate with internal teams to resolve payment-related issues.
• Meet collection and recovery targets.

Skills

Collections experience

Communication skills

Negotiation

Customer service

MS Excel

Education

Graduation preferred

Tools

MS Excel

Job description

Job Description: Collection Executive

Job Title: Collection Executive

Location: HSR Layout (Bangalore)

Job Summary:

We are looking for a Collection Executive to manage customer follow-ups, recover outstanding payments, and maintain positive customer relationships while ensuring timely collections.

Key Responsibilities:

Contact customers via calls and follow-ups regarding pending payments.

Negotiate payment arrangements and resolve customer queries.

Maintain accurate records of collection activities.

Ensure timely recovery of outstanding dues.

Coordinate with internal teams to resolve payment-related issues.

Meet collection and recovery targets.

Requirements:

• 1.3 years of experience in collections, recovery, customer service, or BFSI.
• Fluency in a South Indian Language is preferred.
• Good communication and negotiation skills.
• Basic computer knowledge and MS Excel proficiency.
• Ability to handle customers professionally.
• Graduation is preferred.
• Preferred Industry / Background: BFSI, Fintech, Banking, NBFC, BPO Collections.
• South Indian Language Preferred.
• Monday to Friday working
• 10:00 am to 7:00pm (General Shift)
• Sat and sun off

For more information call Priyanka M(9686335298)