Hiring For Collection Executive / Sal upto 5LPA /Min 2 Years/Day Shift

Shelby Management Solutions; Bengaluru; On-site; INR 450,000 - 550,000; Full time

Job summary

SHELBY GLOBAL SLOUTIONS is seeking a Collection Executive for Bengaluru (HSR layout) to manage follow-ups, recover dues, and maintain positive customer relationships. 2+ years of experience and strong communication are desired. Day shift offered with a salary up to 5 LPA.

Candidate will handle calls, negotiate settlements, and maintain records while meeting collection targets and following internal processes.

Qualifications

• 2-4 years of experience in Collections, Recovery, Customer Service or BFSI.
• Experience in BFSI, Banking, NBFC, Fintech, BPO Collections, Loan Collections or Debt Recovery preferred.
• Experience in Tele-calling / Voice-based Collections preferred.
• Fluency in any South Indian language preferred.
• Graduation preferred.

Responsibilities

• Contact customers through calls and regular follow-ups regarding pending payments.
• Follow up on overdue accounts and ensure timely recovery of outstanding dues.
• Negotiate payment arrangements and repayment schedules with customers.
• Handle customer queries and resolve payment-related issues professionally.
• Maintain accurate records of collection activities, customer interactions, and payment commitments.
• Coordinate with internal teams to resolve billing, payment, and account-related issues.
• Achieve assigned collection, recovery, and productivity targets.
• Ensure adherence to company collection processes and customer handling guidelines.

Skills

Communication skills

Negotiation skills

Education

Graduation

Tools

MS Excel

Job description

WARM GREETINGS FROM SHELBY GLOBAL SLOUTIONS!!

Job Summary

We are looking for a Collection Executive to manage customer follow-ups, recover outstanding payments, and maintain positive customer relationships while ensuring timely collection of dues.

Location: HSR layout

Experience: 2+ Years

Salary: Upto 5 LPA

Shift: Day / General shift

Key Responsibilities

• Contact customers through calls and regular follow-ups regarding pending payments.
• Follow up on overdue accounts and ensure timely recovery of outstanding dues.
• Negotiate payment arrangements and repayment schedules with customers.
• Handle customer queries and resolve payment-related issues professionally.
• Maintain accurate records of collection activities, customer interactions, and payment commitments.
• Coordinate with internal teams to resolve billing, payment, and account-related issues.
• Achieve assigned collection, recovery, and productivity targets.
• Ensure adherence to company collection processes and customer handling guidelines.

Candidate Requirements

• 2 - 4 years of experience in Collections, Recovery, Customer Service, or BFSI.
• Candidates with experience in BFSI, Banking, NBFC, Fintech, BPO Collections, Loan Collections, or Debt Recovery are preferred.
• Experience in Tele-calling / Voice-based Collections is preferred.
• Good communication and negotiation skills.
• Fluency in any South Indian language is preferred.
• Ability to handle customers professionally and manage difficult conversations.
• Basic computer knowledge and MS Excel proficiency.
• Graduation preferred.
• Target-oriented with strong follow-up and recovery skills.