Customer Care Executive/ Call Center /Telecaller/BPO

Trove Consulting; Bengaluru; On-site; INR 200,880 - 446,400; Full time

Job summary

Trove Consulting is hiring for a customer care role in Bengaluru. The position involves interacting with customers, providing information, and resolving inquiries and complaints. It supports both inbound and outbound processes, with dayshift and rotational shifts. Office-based role; only candidates from Bangalore are considered.

Immediate joining is required, with a salary range of 18,000 to 40,000 INR per month.

Qualifications

• Excellent communication and listening skills.
• Ability to handle inquiries and resolve concerns effectively.
• Comfortable with call center processes and targets.

Responsibilities

• Interact with customers and provide accurate information.
• Address and resolve customer complaints in a timely manner.
• Support during both inbound and outbound calls.
• Work in dayshift and rotational shifts; office-based role; Bangalore candidates only.

Skills

Customer handling

Communication skills

Inbound/Outbound process

Job description

Required Candidate profile

• Hiring Customer Care for call center/ BPO
• Interact with customers & Provide information in response to inquiries & concerns
• Resolve customer complaints
• Both inbound and outbound process are available
• Dayshift, rotational shift both are available
• Work from office only
• candidates from Bangalore only
• Salary 18000 to 40000
• immediate joining