Walk-in | Tele Caller

Worthyten Recommerce; Coimbatore District; On-site; INR 180,000 - 280,000; Full time

Job summary

Worthyten Recommerce in Coimbatore aims to enhance customer satisfaction by hiring a customer service executive who will handle inbound calls, resolve queries, and provide patient, empathetic, and professional support to every caller.

The role also includes making outbound calls to generate leads, logging interactions in our CRM, coordinating with sales teams, and relentlessly pursuing daily and weekly targets to drive growth for the business.

Responsibilities

• Handle inbound calls from customers, resolve their queries and concerns in a timely manner.
• Make outbound calls to potential clients to generate leads and convert them into paying customers.
• Provide excellent customer service by being patient, empathetic, and professional during all interactions.
• Maintain accurate records of customer interactions using our CRM system.
• Meet daily/weekly targets set by management for sales performance.

Job description

Roles and Responsibilities

• Handle inbound calls from customers, resolve their queries and concerns in a timely manner.
• Make outbound calls to potential clients to generate leads and convert them into paying customers.
• Provide excellent customer service by being patient, empathetic, and professional during all interactions.
• Maintain accurate records of customer interactions using our CRM system.
• Meet daily/weekly targets set by management for sales performance.